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  • March 28, 2016 at 12:29 pm #855349

    Adwin L
    Participant

    Hello we created this site in cornerstone, but suddenly we aren’t able to edit the pages in cornerstone

    Everything is on the “Text” tab and the we switch to cornerstone, the page is blank

    March 28, 2016 at 12:30 pm #855350

    Adwin L
    Participant
    This reply has been marked as private.
    March 28, 2016 at 5:49 pm #855738

    Jade
    Moderator

    Hi Adwin,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    March 29, 2016 at 12:18 pm #857187

    Adwin L
    Participant
    This reply has been marked as private.
    March 29, 2016 at 7:21 pm #857725

    Christian
    Moderator

    Hey Adwin,

    Sorry but, can you tell us what you’ve done before this happened. Did you move or migrate your site to a new server?

    Thanks.

    March 30, 2016 at 6:27 pm #859715

    Adwin L
    Participant

    yes the site was migrated to the clients server

    March 30, 2016 at 11:46 pm #860139

    Christian
    Moderator

    I see. Nowadays, themes and plugins require proper migration process. Please see https://community.theme.co/kb/cornerstone-migration/ to learn how to migrate Cornerstone properly.

    Thanks.

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