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  • #629475

    Lance B
    Participant

    So strange – it appears that I can do anything else, but in revolution slider if I try to delete a slide in a slider, or the slider itself, nothing happens. It just ignores the click. Irritating and as it was bundled with X I can’t ask at the Themepunch site.

    Just started with the update – anyone else seen this? Ideas?

    Thank you!

    #629722

    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #630242

    Lance B
    Participant
    This reply has been marked as private.
    #630511

    Rue Nel
    Moderator

    Hi Lance,

    I have checked you site and tried to replicate the issue. I have imported a GYM slider template from the template exchange (http://revolution.themepunch.com/free-slider-exchange/). As soon as it is imported, I edited the slider and delete 2 the two slides. I did not encounter any issues deleting slides.

    Please confirm that this issue has been resolve. If that wasn’t the case, please clear your browser’s cache or use Chrome’s Incognito mode and test your site again.

    Please let us know how it goes.

    #630517

    Lance B
    Participant

    Looks to be working now! Thank you…

    #630629

    Rue Nel
    Moderator

    Youโ€™re welcome!
    Thanks for letting us know that it is now working in your end.

    #687210

    Simas S
    Participant

    same here, cant delete slides and somehow cant install addons ๐Ÿ™‚

    #687568

    Lely
    Moderator

    Hello Simas,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
    If that is not a plugin conflict, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #688096

    Simas S
    Participant

    i just searched around, cant install extensions because of hastorgator security policy ๐Ÿ™‚

    #688356

    Rupok
    Member

    Hi @edenlt

    Thanks for updating. You can follow the “Contact your host” section here to solve the issues related with host – https://community.theme.co//kb/connection-issues/

    Cheers!

    #786840

    jellax75
    Participant

    Old issue but i have the same problem. I cant delete slides or layers in revolution slider.

    #787030

    Paul R
    Moderator

    Hi,

    Kindly create a new topic then provide us with your wordpress admin login on a separate private reply so we can take a closer look.

    Thanks

    #817230

    elkuan
    Participant

    I have the same problem and I try everything they recommend, but I can not delete layers or sliders, the button just does not work

    #817684

    Friech
    Moderator

    Hi There,

    Thanks for writing in! You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    If this does not work please provide us with your wordpress admin login on a separate private reply so we can take a closer look.

    Cheers!