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AuthorPosts
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October 17, 2015 at 4:04 pm #629475
So strange – it appears that I can do anything else, but in revolution slider if I try to delete a slide in a slider, or the slider itself, nothing happens. It just ignores the click. Irritating and as it was bundled with X I can’t ask at the Themepunch site.
Just started with the update – anyone else seen this? Ideas?
Thank you!
October 18, 2015 at 12:44 am #629722Hi there,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks.
October 18, 2015 at 3:15 pm #630242This reply has been marked as private.October 18, 2015 at 10:44 pm #630511Hi Lance,
I have checked you site and tried to replicate the issue. I have imported a GYM slider template from the template exchange (http://revolution.themepunch.com/free-slider-exchange/). As soon as it is imported, I edited the slider and delete 2 the two slides. I did not encounter any issues deleting slides.
Please confirm that this issue has been resolve. If that wasn’t the case, please clear your browser’s cache or use Chrome’s Incognito mode and test your site again.
Please let us know how it goes.
October 18, 2015 at 11:04 pm #630517Looks to be working now! Thank you…
October 19, 2015 at 1:08 am #630629Youโre welcome!
Thanks for letting us know that it is now working in your end.December 1, 2015 at 8:16 pm #687210same here, cant delete slides and somehow cant install addons ๐
December 2, 2015 at 2:37 am #687568Hello Simas,
You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
If that is not a plugin conflict, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
December 2, 2015 at 7:10 am #688096i just searched around, cant install extensions because of hastorgator security policy ๐
December 2, 2015 at 9:29 am #688356Hi @edenlt
Thanks for updating. You can follow the “Contact your host” section here to solve the issues related with host – https://community.theme.co//kb/connection-issues/
Cheers!
February 9, 2016 at 4:33 am #786840Old issue but i have the same problem. I cant delete slides or layers in revolution slider.
February 9, 2016 at 6:50 am #787030Hi,
Kindly create a new topic then provide us with your wordpress admin login on a separate private reply so we can take a closer look.
Thanks
February 29, 2016 at 1:25 pm #817230I have the same problem and I try everything they recommend, but I can not delete layers or sliders, the button just does not work
February 29, 2016 at 9:44 pm #817684Hi There,
Thanks for writing in! You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
If this does not work please provide us with your wordpress admin login on a separate private reply so we can take a closer look.
Cheers!
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