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January 13, 2015 at 12:02 pm #182160
Hello All! Here’s my URL with page in question:Here
Current version of WP
Current version of X
Current version of ShortcodeI’m not sure if I’ve installed the Integrity Dark child theme properly, but I’ve retraced my steps via the guides and everything should be good to go. I don’t believe I’ve missed anything. Due to the fact that my header is fixed right, there seems to be white space above page content (where the header should be) and below the footer. As my pages won’t be filled with a lot of copy, the space below the footer is shown and is stark white. I’d like the background to be dark and the text be light. I’ve tried many attempts in the customer and custom CSS but I can’t seem to figure anything out. I assumed the Integrity Dark theme would take care of this but it doesn’t appear to be working. Either that, or I’m missing something. Any help would be greatly appreciated! Thank you!
January 14, 2015 at 3:24 am #182562Hey there,
Upon checking your page, there is no white space anywhere. Can you give us a screenshot?
Thanks.
January 14, 2015 at 8:12 am #182792This reply has been marked as private.January 14, 2015 at 8:28 am #182803I believe I solved the issue. After combing through the HTML/CSS I discovered the site was pulling a repeated background from demo content. http://theme.co/x/demo/integrity/1/wp-content/uploads/sites/2/2013/06/bg-integrity-1.png
The customizer did not say anything was selected as a background image/pattern. It wasn’t until I pasted in my own and removed them that my background color has shown. Hopefully this helps someone in the future. I was using the integrity-dark child theme.
Thank you for the help!
January 14, 2015 at 3:48 pm #183163Glad you got it to work! thanks for updating the post and for supporting X! contact us again anytime, Thanks!
August 15, 2015 at 8:56 am #359881I am also having an issue with setting background color within the X theme.
Upon page refresh– the color I set flashes, then defaults back to gray.
Any help would be greatly appreciated–
August 15, 2015 at 9:31 am #359898Hi @cburns2173,
In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / PasswordDon’t forget to select Set as a private reply. This ensures your information is only visible to our staff.
Thanks.
August 16, 2015 at 11:31 am #360531This reply has been marked as private.August 16, 2015 at 11:53 am #360545Hi There,
Thanks for your login credentials!
#1 Your background color isn’t working because of the default pattern background image that set by the customizer as a default. Try to remove that under Layout and Design panel on Customizer. If you didn’t see any image defined there. Assign a temporary image and then remove it, for the customizer to reset the background pattern option.
#2 Pleaase install the CornerStone plugin under X – Addons > Extensions > install CornerStone:
Hope it helps, Cheers!
September 25, 2015 at 3:23 am #489543Hi K and Staff, I’m experiencing exactly the same. How do you “tell” the website to no longer use the demo BG but the one in Customiser?
(I believe I solved the issue. After combing through the HTML/CSS I discovered the site was pulling a repeated background from demo content. http://theme.co/x/demo/integrity/1/wp-content/uploads/sites/2/2013/06/bg-integrity-1.png
The customizer did not say anything was selected as a background image/pattern. It wasn’t until I pasted in my own and removed them that my background color has shown. Hopefully this helps someone in the future. I was using the integrity-dark child theme.
September 25, 2015 at 4:09 am #496550Hello There,
Please reset the background via Appearance > Customize > Layout and Design > Background Patter | Background Image. Select an image for both of them to reset the current background and then remove it. Then save.
Hope this helps.
September 29, 2015 at 1:36 am #602542Hi there
Unfortunately that doesn’t work. I did exactly what you asked me to do. See screenshots. It’s remarkable though that, when I’m adding another image, that in a split second you can see the change but then it disappears again. Thanks for your help.
September 29, 2015 at 2:02 am #602574Hi there,
Upon checking your dashboard you didn’t add any background image or pattern yet. Please add background, then add following line in Custom -> CSS :
.site { background-color: transparent; }
Hope it helps.
September 29, 2015 at 9:51 pm #604078Hi
Thanks, that worked. I’m trying to understand this…
I did set a pattern image, and a background color, and a bg image, (see screenshots above) but it didn’t work, hence I removed them all when I posted this thread.
It’s really the piece of code you gave me that made it work. So why did I need to copy paste that in Custom CSS and why is it not in the theme I bought so that the customiser tools would work without having to do that? This is not critique, it’s just my way of trying to understand this. Thanks for your reply.
September 29, 2015 at 11:57 pm #604200Hi there,
Thanks for updating. Customizer contains all necessary features and don’t forget that Custom CSS is another great feature to enhance the theme and customizability. When you have the option to add your own CSS or JavaScript that means you can customize the theme in every possible way. And about the background image, you said it didn’t work but it works but maybe somehow you didn’t set it correctly or something happened.
So please clarify if you face any issue. We’ll be happy to assist you.
Cheers!
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