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My site at crowleyscholarship.com is not accepting new images to be uploaded. When I upload a new image it shows up as “broken” (with the broken image icon). I even tried uploading images that are already in the library, to see if it was an issue with the image itself, but they too come up as “broken,”; so the issue is not with the image itself. I thought maybe it might just be the menu or the viewer in the backend, so I also tried inserting the “broken” image onto the site, but it shows up on the site as broken as well. I have not added any new plugins, in fact I deactivated a number of ones I wasn’t using in case that was it, but no change. The only change seems to be that X updated itself. I just added a caching plugin so I could clear the site’s cache too, to see if that would fix it, and it did not fix the issue.
Hi there,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks.
Hi there,
Please go to Settings > Media > Store uploads in this folder and leave the field empty so that the images will be stored in the default uploads directory.
Hope this helps.
OK…that worked. I built the site at a staging domain, so perhaps when I moved it over to the final domain this was causing the error. There was a path listed in that field that I just deleted and now it works. Thanks.
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