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  • March 1, 2017 at 1:31 am #1389852
    jcbinsc
    Participant

    I’m working on updating my site on a WPEngine staging URL. I have added the URL (with and without the http) in the licenses section under development URL. When I cut a paste the API into the Validation section, I get the error “This site URL is not a match for your API key.” I unassigned the site and assigned again, but same thing. What can I do to get my site validated?

    March 1, 2017 at 4:19 am #1390017
    Christopher
    Moderator

    Hi there,

    Can you confirm that you are fully updated? (Theme and Plugins)

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Thanks.

    March 1, 2017 at 1:46 pm #1390797
    jcbinsc
    Participant

    It wouldn’t let me update, that was the problem. I was able to get everything updated via manual updates, but now I’m getting an error on the top of the page. Do you know where this is coming from? This site has some pages built with VC. Will send attachment privately.

    March 1, 2017 at 1:47 pm #1390799
    jcbinsc
    Participant

    I have attached the error. Please advise.

    March 1, 2017 at 2:22 pm #1390850
    Joao
    Moderator

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – Purchase code

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    March 1, 2017 at 2:37 pm #1390881
    jcbinsc
    Participant
    This reply has been marked as private.
    March 1, 2017 at 2:39 pm #1390884
    jcbinsc
    Participant
    This reply has been marked as private.
    March 1, 2017 at 10:13 pm #1391383
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the information. Upon checking, it seems that you already have updated to the latest X theme. When I check your homepage I could see the PHP warning. This warning is coming from a 3rd party mu plugin. Since this is just a warning, you can get rid of this by disabling WP_DEBUG mode. You can do this by opening wp-config.php and adding
    define( 'WP_DEBUG' , false ); just above /* That's all, stop editing! Happy blogging. */

    For example:

    define('WP_DEBUG', false);

/* That's all, stop editing! Happy blogging. */

    When you revisit the page, the PHP warning should no longer gets displayed.

    Please let us know how it goes.

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