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  • #747377

    pieceofcake
    Participant

    HI there,

    It seems the X Theme is not yet compatable with Buddypress’s new “Cover photo” for Buddypress users or groups.

    When I create a new group, it goes through all the steps, but gives me a “are you sure you want to do this” error on the “Cover Image” section of the setup.

    When I inspect element on the buddypress group after selecting “manage” and “cover photo” I see there is a large empty space where the upload section should be:

    Here’s the screenshot of the section I’m referring to:
    http://snag.gy/1itsa.jpg

    And here’s the “inspect element” code for that section:

    http://snag.gy/MSM5b.jpg

    I would really appreciate any assistance with this.

    #747555

    Zeshan
    Member

    Hi there,

    Thanks for writing in!

    Please make sure you are on BuddyPress version 2.4.0 as it’s the latest supported version with X as of now as per our Changelog.

    Thank you!

    #790088

    sahina
    Participant

    I just bought this theme and I am running into the same issue. All the versions are latest (WP, buddypress and X).

    #790453

    Rue Nel
    Moderator

    Hello There,

    Thanks for updating this thread! To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #792328

    sahina
    Participant

    The site is not public, I was testing this locally. Besides, why would I give out the admin credentials of a public site? This is not the way to troubleshoot client issues.

    #792805

    Zeshan
    Member

    Hi Sahina,

    Thanks for writing back!

    We ask for user credentials (only when needed) so we can investigate the issue in their site. However, I can confirm buddypress cover image upload is a known issue and has already been passed to our development team for further investigation and the fix in our future releases.

    Thanks for understanding.

    #803380

    Tuittio
    Participant

    Hi Themeco,

    I am trying to upload a BuddyPress cover photo to my user profile. I am able to upload a profile photo but not a cover photo. There is an option to do so but when I click on it nothing happens.

    I have the most recent versions of wordpress, buddypress and X-Theme (Integrity).

    Many thanks

    #803389

    Tuittio
    Participant

    Sorry! I just read the above message about the awaiting fix in a future release.

    Thanks!

    #804186

    Rad
    Moderator

    No problem Tuittio, and stay tuned 🙂

    #876962

    paigetech
    Participant

    Hello! Is there any estimation on when Cover Images for BuddyPress Groups may be implemented? I see the option for Cover Image upload, but when I click it shows no form to upload the image.

    #877734

    Christian
    Moderator

    We’re sorry but could not give a timeline yet. We appreciate your patience.

    Thanks.

    #912544

    sjoerdbanga
    Participant

    Hi, yhere should made a solution for this or remove the option to upload a cover photo. I’m implementing buddypress at a client with X theme and client is asking why it’s not working 🙂

    I installed the latest version of X theme and the supported Buddypress version.

    #912891

    Joao
    Moderator

    Hi There,

    We certainly appreciate the feedback! This is something we have on our list of feature requests. All of these items are discussed with our team internally and prioritized based on the amount of interest a particular feature might receive.

    Thanks for understanding,

    Joao

    #985179

    atticusmabry
    Participant

    Ditto. Seems like a long time to not have a feature fixed. First post was back in January… Hope this is remedied soon.

    #985473

    Rupok
    Member

    Hi there,

    Thanks for chime in! We can’t give you any ETA for any feature request but I can assure that we have forwarded this issue to our developer and they will assess further.

    Cheers!