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  • #1163259

    podomani
    Participant

    I’m getting continual messages to update cornerstone, but I cannot. When I do I get this:

    Any ideas? Tried disabling plugins but no luck.

    “Update Failed: <!DOCTYPE html> <!–[if IE 9]><![endif]–> <!–[if gt IE 9]><!–><!–<![endif]–> Page not found | Portable Solar Power window._wpemojiSettings = {“baseUrl”:”https:\/\/s.w.org\/images\/core\/emoji\/2\/72×72\/”,”ext”:”.png”,”svgUrl”:”https:\/\/s.w.org\/images\/core\/emoji\/2\/svg\/”,”svgExt”:”.svg”,”source”:{“concatemoji”:”http:\/\/www.portablesolarllc.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=4.6″}}; !function(a,b,c){function d(a){var c,d,e,f,g,h=b.createElement(“canvas”),i=h.getContext&&h.getContext(“2d”),j=String.fromCharCode;if(!i||!i.fillText)return!1;switch(i.textBaseline=”top”,i.font=”600 32px Arial”,a){case”flag”:return i.fillText(j(55356,56806,55356,56826),0,0),!(h.toDataURL().length<3e3)&&(i.clearRect(0,0,h.width,h.height),i.fillText(j(55356,57331,65039,8205,55356,57096),0,0),c=h.toDataURL(),i.clearRect(0,0,h.width,h.height),i.fillText(j(55356,57331,55356,57096),0,0),d=h.toDataURL(),c!==d);case”diversity”:return i.fillText(j(55356,57221),0,0),e=i.getImageData(16,16,1,1).data,f=e[0]+”,”+e[1]+”,”+e[2]+”,”+e[3],i.fillText(j(55356,57221,55356,57343),0,0),e=i.getImageData(16,16,1,1).data,g=e[0]+”,”+e[1]+”,”+e[2]+”,”+e[3],f!==g;case”simple”:return i.fillText(j(55357,56835),0,0),0!==i.getImageData(16,16,1,1).data[0];case”unicode8″:return i.fillText(j(55356,57135),0,0),0!==i.getImageData(16,16,1,1).data[0];case”unicode9″:return i.fillText(j(55358,56631),0,0),0!==i.getImageData(16,16,1,1).data[0]}return!1}function e(a){var c=b.createElement(“script”);c.src=a,c.type=”text/javascript”,b.getElementsByTagName(“head”)[0].appendChild(c)}var f,g,h,i;for(i=Array(“simple”,”flag”,”unicode8″,”diversity”,”unicode9″),c.supports=…”

    #1163332

    Nico
    Moderator

    Hi There,

    Thanks for writing in.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    You could try also updating your setup manually thru FTP. Guide: https://community.theme.co/kb/updating-your-theme-and-plugins/

    Hope it helps.

    Thanks.

    #1163465

    podomani
    Participant

    After lunch I checked and was now being prompted to update X and Cornerstone. I updated X, then I updated Cornerstone and it all worked. So whatever the issue was, it is resolved.

    thank you.

    #1163476

    Nico
    Moderator

    Happy to hear that.

    Feel free to ask us again.

    Thanks. 🙂