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  • #31048

    mustafa o
    Participant

    Hi,
    I have a full screen Revolution Slider (ver.4.3.3) on my home page.
    I have tested it on iphone and ipad and noticed that swiping is not possible over the slides. When the slider fills the entire screen I get stuck, cannot move/scroll. I have tried changing slider settings under Touch section but It did not help.

    I have another question ; In the portfolio page, what are the settings for the slider and how to change them.

    Thanks.

    #31270

    Alexander
    Keymaster

    Hi Mustafa,

    Are you also using the latest version of X Theme? Can you provide a link to your site, so we can see what might be happening here?

    For your portfolio, you’ll need to create a page and assign it the “Layout – Portfolio” template. Then you can assign a slider from the ‘Slider Settings – Above (or below) Masthead’ sections.

    #31423

    mustafa o
    Participant
    This reply has been marked as private.
    #31654

    Alexander
    Keymaster

    Hi Mustafa,

    Thanks for the information. I’ve taken a look at your site in iOS Safari and I can confirm this. I’m sorry you’re having this issue.

    Can you double check your slider settings, and ensure that “Touch enabled” is still turned on? When you view the settings, does it show on or off? After changing it, did you click “Save settings”?

    I just tried this on my test site, and it’s working ok.

    If that settings doesn’t help, can you try testing for a plugin conflict? It’s possible another script is interfering. You can do this test by temporarily deactivating all other plugins to see if it makes a difference.

    #31737

    mustafa o
    Participant

    Hi,
    Very interesting, Touch Enabled = Off has solved the problem.
    Now it is possible to scroll the page with swiping. But I have lost ability to swipe to next/previous slide.

    Thanks.

    #31835

    Support
    Member

    Hi there!

    I’m really sorry as this is one of the few limitations when using the revolution slider. We’ll try to investigate further and hopefully rev slider community can patch it up on the next update. For the meantime, you can use the next and previous arrows and the bullet navigation to control the sliders.

    Thank you for your understanding.

    #40368

    Chirila V
    Participant

    Same for me. I check Touch Enabled = Off and know I can scroll the page with swiping.

    #40453

    Rad
    Moderator

    Great to hear that Chirila! But I guess, permanent solution is still better. We will keep you posted if we find out something.

    Cheers!

    #45068

    Paul C
    Participant

    I have tried touch enabled both on and off and it will NOT work on my iPhone 5 or iPad mini. This is a real issue as I’m working on a clients site and encountering a full page slider on any mobile device instantly renders the site unusable.

    Is there a solution to this yet? I need one fast, deadline approaching!!!

    #45301

    Rad
    Moderator

    Hi Paul,

    If you set your slider as fullscreen, it will appear as fullscreen even on mobile. But, you could control your slider or layer visibility of your slide like this http://awesomescreenshot.com/0d22tijg16 and http://awesomescreenshot.com/09b2tijl39

    Hope this helps.

    #618792

    Leanna
    Participant
    This reply has been marked as private.
    #618993

    Rad
    Moderator

    Hi Leanna,

    In that case please create a new thread so we could investigate it further. And in that thread, please provide your admin login credentials in private reply so we could check it diretcly.

    Thanks.

    #619025

    Leanna
    Participant

    never mind I rebuilt the slider in a different theme that didn’t have those problems.

    #619105

    Rue Nel
    Moderator

    Hey Leanna,

    We are glad you’ve figured out a way to resolve your issue.
    Thanks for letting us know!

    Cheers.