Docs

[Magnifyre]

Hello!

For some reason I haven’t been able to save changes made to a content band on the home page only. I’ve tried restarting my browser and working from a different computer. This is only happening on the home page – very strange.

I will post my login credentials in a private message.

[Magnifyre]

This reply has been marked as private.

[Friech]

Hi There,

Thank you for credentials, I did check the site. You have an old version of PHP (v5.3.29) and MYSQL (v5.1.72), please update your PHP and MYSQL to version 5.6 as per WordPress Requirements.

Please contact your hosting support to assist you with this.

Let us know how it goes.

Cheers!

[Magnifyre]

Hello,

PHP and MYSQL have been updated per WordPress requirements; however, I still cannot save changes to the content band.

PHP v5.6.21
MYSQL v5.6.33-79.0

Please advise.

Mallory

[Magnifyre]

Revised: Here is what my site is running on:

PHP v7.0.6
MYSQL v5.6.33-79.0

[Christopher]

Hi there,

You’ve created home page with VC, so why it’s not enabled? Please enable it so we can check.

Thanks.

[Magnifyre]

The plugin itself is already enabled (see screenshot). What do you mean?

[Joao]

Hi There,

Can you clarify what changes you are trying to make?

I was able to make changes using VC on wordpress classic editor of your home page.

Let us know more details

Thanks

T

[Magnifyre]

Hi there,

It is mostly related to images. For instance, on the HOME page, when I try to edit the background image in the top content band, I am unable to save changes. If I create a new content band and add an image, I am unable to save changes. Basically I am able to do everything until I get to this step, when clicking the “save changes” button doesn’t do anything.

Thanks for hanging with me! This is the weirdest issue!

Mallory

[Rue Nel]

Hello There,

Thanks for updating in! After thorough investigation, I found out the block of code in your text setting is causing an issue.

<div id="mailchimp"><form id="mc-embedded-subscribe-form" class="validate" action="//naturalwayconnection.us14.list-manage.com/subscribe/post?u=6bf0a2e754f883c08fede7502&id=640d43dcc0" method="post" name="mc-embedded-subscribe-form" novalidate="" target="_blank">
<div id="mc_embed_signup_scroll">
<div class="mc-field-group"><input id="“mce-NAME&quot;" class="required" name="NAME" size="“15&quot;" type="text" value="NAME" /></div>
<input id="“mce-EMAIL&quot;" class="required email" name="EMAIL" size="“15&quot;" type="email" value="EMAIL" />

</div>
<div id="mce-responses" class="clear"></div>
<!-- real people should not fill this in and expect good things - do not remove this or risk form bot signups-->
<div style="position: absolute; left: -5000px;"><input tabindex="-1" name="b_6bf0a2e754f883c08fede7502_640d43dcc0" type="text" value="" /></div>
<div class="clear"><input id="mc-embedded-subscribe" class="button" name="subscribe" type="submit" value="GET CONNECTED" /></div>
</form></div>
<script src="//s3.amazonaws.com/downloads.mailchimp.com/js/mc-validate.js" type="text/javascript"></script><script type="text/javascript">// <![CDATA[ (function($) {window.fnames = new Array(); window.ftypes = new Array();fnames[1]='NAME';ftypes[1]='text';fnames[0]='EMAIL';ftypes[0]='email';}(jQuery));var $mcj = jQuery.noConflict(true); // ]]></script>

Please try to remove this code and test the page again.

[Author]

Posts