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Archive / Cannot paste domain url into license validation area in Firefox on Mac
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  • April 18, 2016 at 4:08 pm #888950
    Karen
    Participant

    Hello- weird thing since update..
    1. Cannot paste domain url into license validation area in Firefox on Mac but can copy the API
    2. Can paste domain url into the validation area in Safari on Mac but cannot copy the API

    Obviously I can work around it. Thought you’d wanna know fyi.

    Thanks.

    April 19, 2016 at 4:32 am #889613
    Jack
    Keymaster

    Hi Karen,

    Thanks for the heads up!

    We’ve replicated the Safari issue and are working on getting that resolved, weird though on the Firefox issue, I’m not able to replicate that one, could you let me know which Firefox version you’re using please?

    Thanks!

    April 19, 2016 at 6:39 am #889846
    Karen
    Participant

    Hi Jack – Sure Mac 10.11.4 running Firefox 45.0.2

    Thanks!

    April 19, 2016 at 6:42 am #889848
    JvP
    Participant

    Hey there,

    I’ve noticed as well that I can’t select and copy the purchase code in my account. I had to manually type in the code for validation. Latest version of Firefox on Windows.

    April 19, 2016 at 10:42 am #890282
    Rupok
    Member

    Hi guys,

    Thanks for chime in! I am on iMac with OS X 10.11.4 and testing on Firefox 45.0.2 without any issue. It’s working as expected. We’ll test this further with different device. Could you try different browser for now?

    Cheers!

    April 19, 2016 at 11:35 am #890373
    JvP
    Participant

    Just tested it with the latest version of Google Chrome on Windows 7 and I can select and copy the code there. Again, it doesn’t work for me in Firefox.

    April 19, 2016 at 11:37 pm #891189
    Friech
    Moderator

    Hi There,

    Yes, I can replicate the issue on Windows 8 (Firefox v46). Let me report this to our Dev Team.

    For now do the following; refresh your license page and double click the purchase code.

    Thanks.

    April 26, 2016 at 4:38 pm #901051
    Alexander
    Keymaster

    Hi there,

    I just wanted to confirm that this has been addressed. You can copy in Firefox without any issues now.

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