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Archive / Cannot get the video background option to work in the content band, using VC
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  • April 13, 2016 at 9:55 pm #881302
    TankNicole
    Participant

    Ive tried so many times to just copy and paste the self hosted video in the content band where it asks for it but every time I do, the video does not display and the content band controls disappear, I have to start a new page every time to get a fresh start and see visual composer controls again. Please help!

    April 14, 2016 at 2:50 am #881694
    Rad
    Moderator

    Hi there,

    Thanks for posting in.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – URL of the video
    – Screen record displaying the issue

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks!

    April 15, 2016 at 11:00 pm #885224
    TankNicole
    Participant
    This reply has been marked as private.
    April 16, 2016 at 8:41 pm #886260
    Rue Nel
    Moderator

    Hello There,

    You can embed the video in your content band using the Video (Self Hosted) element which would allow you to include responsive video into your content (http://prntscr.com/at6ox1). If I may suggest, adding a video element using our very own page builder Cornerstone would also be easier. You can even set the video as a background for the section. To know more about Cornerstone, please check it out here: http://theme.co/blog/x-version-4-introducing-cornerstone/

    For your other inquiry, can you confirm that you are fully updated? (Theme and Plugins)
    Our latest versions are:
    X Theme: 4.4.2
    Cornerstone: 1.2.4
    Visual Composer: 4.11.2
    Revolution slider: 5.2.4.1

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Thank you.

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