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  • March 13, 2017 at 11:05 pm #1405846
    Lindsay C
    Participant

    Hello!

    I cannot seem to get my Mailchimp API to connect on a site in development. I’ve tried several of the solutions mentioned in past posts, but so far no luck. Hoping you can take a look? I’ll post my info privately below.

    Thanks!

    March 13, 2017 at 11:09 pm #1405849
    Lindsay C
    Participant
    This reply has been marked as private.
    March 14, 2017 at 3:22 am #1406047
    Christopher
    Moderator

    Hi there,

    Provided WP credentials didn’t work, please check them.

    Thanks.

    March 14, 2017 at 6:34 am #1406252
    Lindsay C
    Participant
    This reply has been marked as private.
    March 14, 2017 at 9:50 am #1406480
    Lely
    Moderator

    Hello Lindsay,

    I can see the issue although I can’t find any error. I did login too on your hosting to check error log but then I can’t see. Would you mind requesting the error log from your hosting provider so we can check what is the error?

    March 14, 2017 at 10:07 am #1406503
    Lindsay C
    Participant

    Yes – ! will put in the request now and update as soon as I hear back. Thanks!

    March 14, 2017 at 10:23 am #1406535
    Prasant Rai
    Moderator

    You are most welcome. 🙂

    March 14, 2017 at 10:30 am #1406559
    Lindsay C
    Participant

    They have checked, there are no errors. They checked the backend, and everything on their end is functioning correctly.

    March 14, 2017 at 11:28 am #1406693
    Lindsay C
    Participant

    In the meantime, I’ve tested several sites – both SSL and non-SSL on multiple hosts and this seems to be only a problem with Siteground-hosted sites. I will open another support ticket with them to see what I can find out.

    March 14, 2017 at 12:07 pm #1406770
    Lely
    Moderator

    Hi Lindsay,

    Thank you for updating us. Do update us on what they can find.

    March 14, 2017 at 4:12 pm #1407130
    Lindsay C
    Participant
    This reply has been marked as private.
    March 15, 2017 at 5:20 am #1407794
    Christian
    Moderator

    I see your Mailchimp account is already connected (see attachment). Looks like the issue is fixed?

    Thanks.

    March 15, 2017 at 6:50 am #1407842
    Lindsay C
    Participant
    This reply has been marked as private.
    March 15, 2017 at 10:52 am #1408178
    Lely
    Moderator

    Hello Lindsay,

    Glad it is now working and thank you for sharing those information. I will forward this to our developer.

    March 15, 2017 at 10:58 am #1408192
    Lindsay C
    Participant

    Perfect, thanks for following up with this!

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