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  • #722229

    CGold01
    Participant

    Hi,

    I´m still not able to change or edit the content with cornerstone. I created all pages with conerstone.

    Any idea, why this is not longer working?

    http://www.kommunikationsberater-online.de

    BR
    Christian

    #722240

    Thai
    Moderator

    Hi Christian,

    Please remove this Javascript code under Customize > Custom > Javascript:

    <script src="stretchy.min.js" data-filter=".foo, .foo *" async></script>

    If it doesn’t work, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link login to your site
    – WordPress Admin username / Password
    – FTP Account

    Don’t forget to select Set as a private reply. This ensures your information is only visible to our staff.

    Thanks.

    #722427

    CGold01
    Participant
    This reply has been marked as private.
    #722486

    Christian
    Moderator

    Please disable all third party plugins first while we investigate.

    Thanks.

    #722696

    CGold01
    Participant

    This means all Plugins??? Shouldn´t X-Theme even work with 3rd party plugins? Otherwise there are many things, I cannot do.

    The website is not well working without the plugins. Can we define a time, when you will chekc it, so I cann hold the “breakdown” of the page low.

    BR
    Christian

    #722700

    Christopher
    Moderator

    Hi there,

    Upon checking your site I noticed you’re using Jetpack, please disable “Sharing” and “Publicize” modules to fix the issue with cornerstone.

    Thanks.

    #722793

    CGold01
    Participant
    This reply has been marked as private.
    #722803

    Nico
    Moderator

    Hi There,

    There could be a configuration in your jetpack that could cause conflict. Jetpack is a plugin that uses different modules, it could be the conflict is originating from one of the modules. You can activate your jetpack again, and start turning off its module one by one until you find what causes it. Try deactivating JSON API and Photon and see if that works.

    Due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script, we cannot provide support for this third party plugins. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you so much for understanding.

    #722956

    CGold01
    Participant

    Thanks, I will try it.

    To ask the Jetpack Support maybe gives me the answer: “X-Theme is a 3rd Party product. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to Jetpack will need to be directed to the original developer. 🙂 🙂 🙂

    In the moment I cannot edit the content with Conerstone. I could understand, if the Jetpack Support says, this is a X-Theme problem. Isn´t it?

    BR
    Christian

    #722962

    Christopher
    Moderator

    Hi there,

    According to https://community.theme.co/forums/topic/cornerstone-update-issues/ our developers are still investigating about the cause of the issue. Currently the only solution would be disabling sharing and Publicize modules.

    Thanks.