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  • #886089
    SoNu Websites
    Participant

    Hi I’m trying to generate an API Key so I can validate x theme & cornerstone for http://sallowsfencing.co.uk but I can not see any option to do so in the license section of themeco. Has this changed? How do I generate an API key I have already read the product validation guide which hasn’t helped.

    I thought updating everything might help as I’m having problems with the image not displaying correctly on the home page when the window is in full view (or fit to screen mode) on desktops. I have tried re-uploading the image & completely rebuilding but no fix. And now I can’t delete any elements. I added an element on the home page (the empty column/row) but can’t delete it, it wont let me click ‘yep’ or ‘nope’ & it does not show the message asking ‘are you sure you want to delete’. IT’ll just stay frozen on the page with the black delete section frozen not letting me click anything. Please help!

    #886722
    Christopher
    Moderator

    Hi there,

    Yes, please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check this link : https://community.theme.co/kb/product-validation

    Please update theme and plugins as this may fixes the issue.

    Let us know how it goes.

    #888126
    SoNu Websites
    Participant

    Ok thanks, even through I was doing that before it seems to be accepting the purchase code now. Although it’s still asking me to validate some extensions such as ESS grid (says license key invalid), layer slider, convert plug etc. How do I fix this?

    However even though I have updated all plugins the image still is not staying in the centre on the home page. Any suggestions? Does it need to be a specific size (980 × 375 currently) ?? Also now the text type element wont move to the centre (‘All images shown…’) right below, wont move to the centre where it was originally placed.

    #888209
    SoNu Websites
    Participant

    Additionally I got an error message saying ‘this page is taking longer than usual to load the page may have script conflicts’ how can I resolve this please?

    #888571
    Rupok
    Member

    Hi there,

    Thanks for writing back! You don’t need to activate any packaged plugin to use with X and there is no license key provided for integrated plugins.

    Regarding the image size issue, would you clarify a bit with a screenshot that what you are trying to achieve?

    Cheers!

    #889736
    SoNu Websites
    Participant
    This reply has been marked as private.
    #889995
    SoNu Websites
    Participant
    This reply has been marked as private.
    #890254
    Rupok
    Member

    Hi there,

    Thanks for updating. Your Text Type element is not centered that is not an issue. By default it should be aligned to left. So if you want to align it to center, you need to do that – http://prntscr.com/au7kc5

    Let us know if you set that but not working as expected.

    Same goes for the image as it shouldn’t be centered by default. If you need to center it, you can place the following code to Style field if you are using Cornerstone:

    display:block; margin: 0 auto;

    Regarding the image dimension – I don’t know what you are trying to achieve so can’t suggest anything. If you want fullwidth then upload a larger size like 1200×800 or similar resolution and make sure to upload the full size if you are using WordPress media in default editor.

    Hope this makes sense.

    Cheers!

    #890467
    SoNu Websites
    Participant
    This reply has been marked as private.
    #891291
    Friech
    Moderator

    Hi There,

    To center the text type element please put a center-text to its CLASS field.

    Regarding the images; the recommended size is 1200×800, but the current size should do just fine. To center that images, add the custom css below to the image STYLE field.

    display: block; width: auto; margin-left: auto; margin-right: auto;

    Or you can also make the image adopt the size of its container (which is the column).

    width: auto;

    Hope it helps, Cheers!

    #904244
    SoNu Websites
    Participant

    Thanks.

    #905168
    Rue Nel
    Moderator

    You are most welcome!

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