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[Eyeappealdesign]

Hi when i try to activate the convertPlug i get this error.

Plugin could not be activated because it triggered a fatal error.

Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in /home/holley32/public_html/websites/wp-content/plugins/convertplug/framework/Smile_Framework.php on line 75

[Christopher]

Hi there,

Can you confirm that you are fully updated? (Theme and Plugins)

You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

If you find anything to be out of date, you can review our update guide.

Please provide us with URL and login credentials in private replay.

Thanks.

[Eyeappealdesign]

This reply has been marked as private.

[Jade]

Hi there,

Kindly provide us with your FTP details as well so that we could check this further. Thanks!

[Eyeappealdesign]

This reply has been marked as private.

[Rue Nel]

Hello There,

Thanks for the ftp credentials. I have spent some time checking on this issue. After further investigation I found out that you are using PHP version 5.2.17 and WordPress 4.3 requires at least 5.6 (https://wordpress.org/about/requirements/). This could possibly be the cause of the issue. In most cases you cannot update your PHP version yourself and need to contact your host about this. The upgrade process is an easy process and should be something your host can do for you without affecting your website or charging you for it. Here’s a letter you can send to your hosting company:

Dear host,

I\'m interested in running the open-source WordPress <https://wordpress.org/> 
web software and I was wondering if my account supported the following:

PHP 5.6 or greater
MySQL 5.6 or greater
The mod_rewrite Apache module

Looking forward to your reply.

Hope this helps. Kindly let us know.

[Eyeappealdesign]

This reply has been marked as private.

[Jade]

You’re most welcome. 🙂

[Author]

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