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Posts
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My button not showing after update the theme and wordpress version.
Here is the link of that page :
http://ireviewwatches.com/watch-reviews/Please fix that for me
Hi there,
I duplicated the page and saved it as a new page titled ‘X support’ but it didn’t solve the issue.
Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.Let us know how it goes.
That is not solution.. I deactivated all the plugin excepted Visual composer and still buttons not showing.. so problem under X theme and Visual composer..
Please give me solution for that..
Hello There,
We apologize if we haven’t reply immediately. Just for future topics, self responding or bumping your post pushes it back in our Queue system so it takes longer to respond to.
We have tested your site and we have done several test on our local test server. Regretfully we could not replicate the issue in our local test server. I would recommend that you please re install X theme in your site. You may do it manually.
If nothing else works, would you mind providing us the ftp login credentials so we can take a closer look and fix this issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your credentials, we will be happy to assist you with everything.
To do this, you can make a post with the following info:
– FTP Hostname
– FTP Username
– FTP PasswordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you.
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