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Posts
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Hello,
I am trying to get a modal popup to launch from a button. The current page is here http://fyxi.it/turnerlovell/ and the button says ‘register now’.
The modal plugin is called ‘Popup Maker’ and their guide suggests adding the following CSS class to the button: popmake-117, to activate the form. I haven’t been able to get this to work, however. Can you please tell me how to implement this either through the button or with a raw code element?
Here is Popup Maker’s own guide on how to implement the button: https://wppopupmaker.com/docs/getting-started/opening-a-popup/
Thanks!
Hi there,
Thanks for writing in!
It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.
Meanwhile, you can try using the class popmake-237 under Class field of Button element settings (see: http://prntscr.com/7qeolc).
Thank you for your understanding.
Hello again,
I didn’t realise that I could accomplish this via ConvertPlug. I have since setup the a Gravity form on Convertplug, then created a CSS class name that I have entered in both ConvertPlug and in the button’s CSS Class field, following this guide: https://community.theme.co/kb/integrated-plugins-convertplug/
The problem is that when I click the button it opens the modal briefly and then the web page changes to a 403 error with /undefined/ in the address bar. I assumed this was because it was looking for something in the HREF field. Thus I have tried both leaving it blank and adding a hash symbol but neither work.
I also considered whether it was because I hadn’t defined the CSS class in a stylesheet so I added the class name with open and closed braces in the custom CSS section in Customiser. That didn’t work either.
Any ideas?
Hi there,
Thanks for updating. It seems the anchor is set to http://fyxi.it/ that’s causing the issue. Kindly follow the documentation to setup this correctly.
If you still can’t figure it out then you can provide your login credentials so we can take a closer look. To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Hello,
Thanks for responding. With the HREF field left completely blank, it still shows as http://fyxi.it/turnerlovell/# in the live site. Still not sure why.
Thanks!
Hi there,
Thanks for the credentials but there is no point of giving a non-admin account access as I can’t see anything on the dashboard or can’t access plugin settings. Kindly update the account to admin account as asked on previous reply.
Cheers!
Whoa. I meant that I’ve sorted the user level as requested.
Unfortunately the problem still persists. :'(
Hi there,
Thanks for writing back.
I’ve taken a look and I believe it’s PrettyLoader causing the issue, on click PrettyLoader appears to try and load for some reason, I would think it believes that a page is being loaded when it isn’t. Can you try disabling that please and see if it functions correctly then?
Thanks!
Excellent! It seems it was the ‘smooth page transitions’ feature of Prettyloader that was causing the conflict. It all works happily now.
/thanks
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