[Gauri YParticipant]

Hi there,

I recently changed the header picture on my home page. Ever since then, my bullets insist on displaying on a separate line to their accompanying point. Nothing I’ve tried so far has been able to fix it (bearing in mind that I’m not tech-savvy so my attempts have mostly involved changing things with the visual composer).

My website is here: http://www.sweetvioletchamomile.com

Thank you in advance for your help!

[Gauri YParticipant]

PS
WordPress version: 4.3.1
Theme version: 3.0.1
Shortcode plugin version: 2.5.2

[RupokMember]

Hi there,

Thanks for writing in! It seems you have added extra paragraph tag within the list items – http://prntscr.com/9c0zpe

If you think you didn’t add this then you might be using older version of X, Visual Composer and do not have Cornerstone. Note that Cornerstone is required to run X smoothly.

To install the Cornerstone plugin, please navigate to X – Addons > Extensions > install Cornerstone:

After installing Cornerstone, you need to deactivate and remove X Shortcodes plugin.

You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

If you find anything to be out of date, you can review our update guide.

Cheers!

[Gauri YParticipant]

Thank you for your reply.

I updated X, started installing Cornerstone, and now my site is down with this message “Fatal error: Class ‘XSG’ not found in /home/content/p3nexnas06_data03/22/2190022/html/wp-content/plugins/cornerstone/includes/integrations/x-shortcodes.php on line 31”

I can’t log into WP-admin at all.

Help!!!!

http://www.sweetvioletchamomile.com

[Gauri YParticipant]

Hi there,

I restored a backed up version of my site so it’s back up again and no harm done.

Could you give me some guidance regarding safely updating X and installing Cornerstone and avoiding a fatal error?

Thank you.

[Paul RModerator]

Hi,

Please login to your ftp and navigate to wp-content/plugins and delete xshortcodes folder.

If that doesn’t help, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[Gauri YParticipant]

This reply has been marked as private.

[Paul RModerator]

Hi,

Thank you for providing your login credentials.

I was able to fix it, kindly check on your end

http://sweetvioletchamomile.com/

Thanks

[Gauri YParticipant]

Thanks so much, it’s working well!

[Prasant RaiModerator]

You are most welcome. 🙂

[Author]

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