[stephrodneyParticipant]

Hello I have a website up and running, I was using cornerstone to edit my content. When I went to Install BuddyPress It worked fine, then I went to Customize the theme and then I get this error:

The bornaware.org page isn’t working

bornaware.org is currently unable to handle this request.
HTTP ERROR 500

When I FTP into the account and start renaming plugins to asses which one is causing an error it appears to be the cornerstone plugin, When I disabled the cornerstone plugin I was then able to go in and edit the customize. The same is true for the Visual Composer, it will not run at the same time as BuddyPress. I would like to be able to use both plugins at once.
I just bought your theme like a week ago and I have the current version of wordpress installed.

Can you please help?

[Prasant RaiModerator]

Hello There,

Thanks for writing in!

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[stephrodneyParticipant]

This reply has been marked as private.

[LelyModerator]

Hello There,

Thanks you for the credentials.
After reviewing the information provided above, I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.

You can check this link as it has a similar issue with 500 Internal server error and have been resolved.

https://community.theme.co/forums/topic/cornerstone-500-internal-server-error/page/2/#post-330918

Hope this helps.

[Author]

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