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  • #1266539

    Gerald E
    Participant

    Hi, i just installed buddypress.

    Activation page exists. when i sign up as a new user the activation link in the email ist dead and i can’t log in. can you pls have a look?

    Thanks
    Gerald

    #1266540

    Gerald E
    Participant
    This reply has been marked as private.
    #1266559

    Gerald E
    Participant

    to be clear the activation code itself works when i go to /activate but the link in the email does not work.

    #1266630

    Christian
    Moderator

    Hey there,

    To ensure this is not an issue with X, please deactivate all third party plugins and switch to the default 2016 WordPress theme. If that is not possible in your live site, please setup a staging or development site and test there.

    Thanks.

    #1266711

    Gerald E
    Participant

    Yes with default theme and no other plugins it works.
    http://screencast.com/t/NHWmGLfW1R2A

    #1266728

    Christian
    Moderator

    Please switch to X and see if the issue persists. If it works, one of the plugins might be causing the conflict. You can narrow down which one by reactivating them one at a time while checking if the issue persist each time you reactivate.

    Thanks.