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  • February 9, 2017 at 10:48 am #1364506
    Mark F
    Participant

    Hi X Theme
    Within my news page you can see an older post ‘Michael Russell BJJ Team places 1st at the Southend BJJ Open’ which is all laid out well.

    However both the new posts ‘Kids Martial Arts Classes in Harlow, Essex’ and ‘test’ are broken.
    Please can you advise what I causing this?

    Kind regards.

    Mark

    February 9, 2017 at 11:30 am #1364576
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    February 9, 2017 at 1:43 pm #1364700
    Mark F
    Participant

    My apologies. URL is http://www.fightsportsuk.com

    Many thanks

    February 9, 2017 at 2:27 pm #1364762
    Joao
    Moderator

    Hi Mark,

    Just test looks broken on my end and seems to be because Visual Composer is not active or installed.

    Please take a look at it,

    Let us know if you need further assistance and in that case provide a screenshot to what you refere as broken.

    Thanks

    February 10, 2017 at 3:15 am #1365655
    Mark F
    Participant
    This reply has been marked as private.
    February 10, 2017 at 5:03 am #1365730
    Paul R
    Moderator

    Hi Mark,

    We can’t login to dashboard because of the error.

    Please provide us your ftp login instead.

    Thanks

    February 10, 2017 at 7:59 am #1365833
    Mark F
    Participant
    This reply has been marked as private.
    February 10, 2017 at 9:11 am #1365917
    Rahul
    Moderator

    Hey There,

    Thanks for writing back!

    Unfortunately, the site is not working. Shows 500 Internal Server Error. See attached!

    Thanks for understanding!

    February 10, 2017 at 9:53 am #1365966
    Mark F
    Participant
    This reply has been marked as private.
    February 10, 2017 at 10:02 am #1365992
    Rahul
    Moderator

    Hey There,

    The given URL doesn’t seem to be working as it shows an Internal Server error.

    February 10, 2017 at 10:15 am #1366008
    Mark F
    Participant
    This reply has been marked as private.
    February 10, 2017 at 5:34 pm #1366465
    Mark F
    Participant
    This reply has been marked as private.
    February 10, 2017 at 7:27 pm #1366604
    Rue Nel
    Moderator

    Hello There,

    http://prntscr.com/e77d9j

    Please update the following text element contents:

    
<p style="text-align: center;"><span style="color: #ff0000;">"Physical Self Defence should always be a last resort. &nbsp;Awareness, avoidance and escape should be your primary objective, but we should all have a support system when things do not go according to plan"</span></p>
    
<p style="text-align: center;">[icon type="icon type="info"] <span style="color: #000;"><a href="http://selfdefenceworkshop.com/privacy-policy/" target="_blank"><span style="text-decoration: underline; color: #000;"><span style="font-size: medium;">Privacy Policy</span></span></a></span></p>

    Please make sure that when you paste an html code in the text element, you should check first if you are on the text tab just like this: http://prntscr.com/e77dto because if you are in the visual tab, Visual Composer will convert the < and > to an equivalent text character as > and <.

    You have installed a lot of 3rd party plugins that enhanced the Open Graph in your site. You have multiple instances of Open Graph actually. Please turn of the built in feature in X since you already installed Yoast SEO plugin.

    And by the way, even if you have validated X, it does not mean that it will also automatically register all the bundled plugin like Visual Composer. Please ignore the message prompting you to activate Visual Composer. To fully understand how we utilized Visual Composer, please check this out: https://community.theme.co/kb/integrated-plugins-visual-composer/

    Hope this helps.

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  • <script> jQuery(function($){ $("#no-reply-1364506 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>