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  • March 30, 2016 at 9:36 am #858813

    Markus
    Participant

    Hi,

    I have updated X yesterday and since, my Homepage stays blank.
    Everything else seems to work. The Homepage can not be opened in Cornerstone.
    I’m using Ethos Child Theme.

    Website not working: http://www.team-rex.net

    Subpages that works: http://www.team-rex.net/blog/ and http://www.team-rex.net/artist-list/

    March 30, 2016 at 12:59 pm #859147

    Darshana
    Moderator

    Hi there,

    Thanks for writing in! We have released another update (v4.4.1) to address that issue and please update your theme. You can read more information here (https://theme.co/changelog/).

    Thanks!

    March 31, 2016 at 3:25 pm #861396

    Markus
    Participant

    Hi,

    X is already on 4.4.1 and Cornerstone 1.2.0 (At the moment not able to install 1.2.2)

    Any idea?

    April 1, 2016 at 12:04 am #862028

    Rue Nel
    Moderator

    Hello There,

    There seems to be a PHP error in your homepage. Can you please enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
    define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */ For example:

    define('WP_DEBUG', true);

/* That's all, stop editing! Happy blogging. */

    When you revisit the page with the homepage, you should have some error output describing the issue in more detail.

    You could also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Please let us know how it goes.

    April 1, 2016 at 3:28 pm #863053

    Markus
    Participant

    Hi,

    thanks for your feedback.
    I have activated WP_DEBUG with the same result. A blank page, no additional information.

    Just a few minutes later the Conerstone 1.2.2 Update came available and I carried out automatic update.
    After a successful update, the homepage was okay again.

    No Plugin or PHP conflict. Pure X / Cornerstone issues.
    I’m glad it is solved now.
    Unfortunately it’s the 3rd time with problems after an X Update.

    Thank you for your quick support!

    April 2, 2016 at 3:14 am #863588

    Christopher
    Moderator

    We are glad that it works again.

    Let us know if you need further assist.

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