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  • March 7, 2017 at 12:57 pm #1398124
    neilandroid
    Participant

    Hi, I’ve been supplied a bit of basic code by my client.
    It should collect an email address from a field on the home page and insert it into a full form on a linked page. I’ve inserted the code in a raw content element and styled it using CSS and although it looks fine and the link works to open a new page, it’s not carrying the email across into the relevant field on the linked page.

    Is the code that I’ve been supplied incomplete or am I missing a script somewhere? Many thanks

    March 7, 2017 at 12:59 pm #1398127
    neilandroid
    Participant
    This reply has been marked as private.
    March 7, 2017 at 3:22 pm #1398286
    Darshana
    Moderator

    Hi there,

    Thanks for writing in! Use our email form extension instead. Please refer to the following knowledge base article (https://community.theme.co/kb/extension-email-forms/).

    Hope that helps.

    March 7, 2017 at 5:51 pm #1398385
    neilandroid
    Participant

    Your email form extension is, as far as I understand, only for implementing MailChimp. My client has their own mechanism for capturing data. Can I use this extension to link to my client’s existing system, or is it exclusive to MailChimp as a platform?

    March 8, 2017 at 2:06 am #1398760
    Christopher
    Moderator

    Hey there,

    Thanks for writing in! Regretfully, this particular customization request is outside the scope of our support as this is not related to an issue with the theme and instead has to do with your customization of it. As such, you will need to investigate this particular issue on your own or seek help from a developer should you not feel comfortable making these changes yourself. If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries.

    Thank you for your understanding.

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