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  • #318524

    keith d
    Participant

    Hi X,

    Site URL: http://dublincitybiketourstest.com

    I am using wordpress 4.2.2

    I am using XVersion: 4.0.4

    I had started to build a site using visual composer with some custom css etc.
    The first content band at the top of the home page had a video in the background and when I updated x and activated cornerstone the video is now the full length of the home page.

    Image 1

    I have attached 2 images.
    Image 1 shows the content band that I had the video in.
    For the purpose of showing you where the video should be I have removed the video because when I set the video as a background in visual composer the content band disappears and the video spans the full height of the home page (See image 2 – or log on to http://dublincitybiketourstest.com).

    Image 2

    Also is the a quick way to move the design work I have already done to cornerstone?

    Looking forward to your response.
    Keith

    #318767

    Lely
    Moderator

    Hello Keith,

    Thanks for posting in and giving us your site URL.
    On your homepage, I can see that the content band disappears. Usually on background video, we’re using the revolution slider like the integrity 1 demo. In your case, you can set it to BELOW MASTHEAD under Page Settings. Please see the following link for some guide:
    https://community.theme.co//forums/topic/video-background-2/
    https://community.theme.co//forums/topic/integrity-09-demo-home-page-appears-to-not-have-loaded-properly/#post-173779

    About Cornerstone, please note that any page created using Visual Composer cannot be edited using Cornerstone and vice versa. We have to recreate it using Cornerstone. Rest assured that we’re here to help you with everything.

    Thanks you.

    #319173

    keith d
    Participant
    This reply has been marked as private.
    #319195

    keith d
    Participant
    This reply has been marked as private.
    #319456

    Zeshan
    Member

    Hi Keith,

    Thanks for writing in!

    I was able to replicate the issue in my local setup. I’ll forward this issue to our developers for further investigation.

    Thanks!

    #319513

    Zeshan
    Member

    Hi Keith,

    We’ve a temporary fix for this issue. Please download this file: https://www.dropbox.com/s/mnpw54xncjjlbnb/vc_row.php?dl=0 and replace it with following file /wp-content/themes/x/vc_templates/vc_row.php (you can access it via FTP account).

    Let us know how it goes.

    Thanks!

    #319527

    keith d
    Participant

    Thank you I will do this now and let you know how I get on.
    Cheers

    Keith

    #319529

    keith d
    Participant

    When you say Temporary fix does this mean it will happen again?

    #319557

    keith d
    Participant

    Hi,
    This worked and thank you so much.
    Just one question though.
    What do you mean when you say the fix is Temporary, does this mean it will happen again?

    Will this code change have an effect on using cornerstone on some new pages?

    Thanks again so much

    Keith

    #319838

    Rue Nel
    Moderator

    Hello There,

    For the moment this is a temporary fix. As soon as our developers has placed a fix and roll out a new update, this issue will be resolve in the next release. No not at all. Cornerstone has different set of coding. The issue is with VC templates in X and Cornerstone has a different setup.

    Hope this helps.

    #319967

    keith d
    Participant

    Ah ok, that answers my question and I can rest assured now.
    Much appreciated.
    I look forward to the next and future updates.

    Have a nice weekend.

    Keith

    #320214

    Darshana
    Moderator

    Glad we were able to help. Let us know if you need further assistance.

    Cheers!

    #371555

    AFM
    Participant

    I’m having this same issue, and the link provided about is dead.

    #371778

    Friech
    Moderator

    Hi There,

    Please provide us the site URL so we could take a closer look, and make sure you’re running the latest version of X|Theme and Visual Composer.

    Thanks!