[CarolynSueLoganParticipant]

Okay, I will try those things. Thank you.

[ChristopherModerator]

You’re welcome.

[Sean SParticipant]

Thank you for this post! Fixed my issue with

.site {
background-color: transparent !important;
}

[JadeModerator]

Hi Sean,

Thanks for your input and glad you’re able to sort it out.

[whthk02Participant]

I am also having the same issue as all of the above people. I tried the CSS trick with no luck. Here is where I am setting the background image: WordPress Customizer > Layout & Design > Background Image. Once I upload, set and save my changes, nothing happens. There is a still a light gray background and my image does not appear. I have all of the most recent plugins installed (Cornerstone, Visual Composer, Slider Revolution). All I want is a single background image for the whole site. Thanks!

[Rue NelModerator]

Hello There,

Thanks for updating the thread! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Thank you.

[whthk02Participant]

This reply has been marked as private.

[ZeshanMember]

Hi @whthk02,

Thanks for the URL!

I’ve inspected your site using Google Developer Tools, but I’m not able to see any background image added to your site. In this case, kindly open a separate thread and in a private replace, please provide us with your URL and WordPress login credentials so we can take a closer look to the issue. Don’t forget to select Set as private reply to ensure your data remains hidden from other users.

Thanks!

[EMMParticipant]

Have tried everything above… the css code .site {
background-color: transparent !important;
},

no css code, re-installing themes (brand new download), updating plugins, different background image sizes… I still can’t get the background to show. PLEASE HELP. Client waiting.

http://electronicmusicmastering.com

[Rue NelModerator]

Hey @emm,

We have deleted your attachment because you are sharing your login information publicly.

We have checked your site and we found out that your background image is not showing up because there is a JS error on the page. We have edited the page and carefully checked each settings. You have not inserted that background image fade and duration in the setting. When you left these settings blank on the pages, it will results to a JS error. We have inserted 0 as a default. Your background image is displaying now.

http://prntscr.com/9n0g4r
http://prntscr.com/9n0gx8

If you need anything else we can help you with, please let us know.

[popokoParticipant]

Hi,
I have another problem. I’m working on a preview only as I don’t want to publish the changes yet but I have problem that the background image is not showing anything (I’ve tried the trick with adding the code to custom css). The thing is that if I choose the same image as a background pattern than it’s working but nothing happens when it’s background image. Another thing that the image is scrolling repeatingly and I wanted it to be still in the background as on the demo http://theme.co/x/demo/integrity/3/.
What can be done with that?
thanks

[RupokMember]

Hi @popoko

Kindly open a new thread and clarify your issue there to avoid confusion. Also provide your URL and login credentials in a separate private reply on the new thread.

Cheers!

[EMMParticipant]

Sweetness! Thank you so much!!! This is the third X theme I have purchased for 3 sites. It’s the BEST and always seems to work fine.

[EMMParticipant]

Update. We needed to tweak the background and replace it. When we did, the site still shows the original image.

[FriechModerator]

Hi There,

Thanks for writing in! Can you provide us the site URL and login credentials in private reply? In the mean time please clear your browser’s cache and any caching plugin that the site might have.

Cheers!

[Author]

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