[Kyle DParticipant]

My background images will not show up. I have selected all types of layouts including “Boxed” and I have also made sure the hex code is clear on the background color. I have tried setting the background image in the customizer as well as in the page directly. I set the Ms fade to 0 as recommended by another X theme user. No background images will show up since the update to the new X. Please help!

[ChristianModerator]

Hey Kyle,

Please ensure you have updated X Shortcodes, Visual Composer and Revolution Slider also.

Thanks.

[Patrick MParticipant]

I have the same problem. I’m trying to use multiple background images defined in the Page Settings for a page. I have about 8 images entered.

Inspecting the page with Chrome, I can see that there is a jQuery.backstretch script that appears to be running and successfully setting the background image. The problem seems to be that the content area of the page has a layer overlaying the background image with a white fill color at 100% opacity. I’m not sure if there’s more than one layer on top of the background image(s), but that’s what appears to be interfering with the proper display of the background images.

[Patrick MParticipant]

BTW – I have just updated the theme, X-shortcodes, visual composer, and revolution slider to the latest versions as of May 2, 2014.

[Patrick MParticipant]

Adding this CSS to the page (small, upper-right, </CSS> button on the upper right of the Visual Composer pane), seems to have fixed the display and now I can see the rotating background images I entered in the Page Settings pane.

Here’s the CSS:

.site {
background-color: transparent !important;
}

[RadModerator]

Hi Patrick,

Glad you made it working! You could also place that at customizer’s custom css, or at your child theme’s style.css.

Thank you.

[Chirila VParticipant]

Thank’s Patrick, I spend half a day figuring how to fix this.

[SupportMember]

Hi guys/gals,

Is there anything here that we can help you further? What about Kyle? Did the fix offered by our fellow Patrick M solved your problem?

Glad it worked for you Chirila V. 😉

Thanks!

[Deborah M RParticipant]

Hi,
Thank you for the great product! After 6+++ hours of searching forums, knowledge-base, google…and my eyes bugg’n out… I am STUMPED!

I have tried the recommendations from the above posts…I cannot get my background image to show in the global or page settings under any format. I am using the Renew stack.

Also, when I place a gallery of 5-images into the content area, it always offsets to the left. It will not center and the padding (space between the pics) is way off. I have not had this happen on other WP themes.

Tired of researching…I hope you can help AND I really appreciate it! Thank you 🙂

[ChristianModerator]

Hey Deborah,

Please give us WordPress admin access so we could see your back-end setup. But before that, please ensure you’ve updated X and the plugins to their most current version and temporarily disable third party plugins.

Thanks.

[CarolynSueLoganParticipant]

I am having the same issue. I even had a little previous issues with just some images placed in the placeholders that were on the page. I changed one out and the new one would not show. It finally showed after me renaming the new one to the one that was previously in it’s place.

I added the .site {
background-color: transparent !important;
}
to the custom css and it has not changed a thing. I cannot get my image to show up on the background where I want it to show and I set it to parallax scrolling and that part is working fine.

Thank you
Carolyn

[CarolynSueLoganParticipant]

This reply has been marked as private.

[JadeModerator]

Hi Carolyn,

Thanks for writing in! Regretfully, at this time I am not entirely certain what it is you would like to accomplish based on the information given in your post. If you wouldn’t mind providing us with a little more clarification on what it is you’re wanting to do (a link to a similar example site would be very helpful, or perhaps some screenshots), we’ll be happy to provide you with a response once we have a better understanding of the situation.

[CarolynSueLoganParticipant]

This reply has been marked as private.

[Rue NelModerator]

Hello There,

Thanks for providing the screenshots. Upon checking, your Cornerstone doesn’t save any of your changes. Could you please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If possible, please try to re install X and Cornerstone plugin. There might be files that were corrupted.

Please let us know how it goes.

[Author]

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