[georgewhoffmanParticipant]

Site: http://codeificant.com
WP version: 4.4.1
X version: 4.3.2
Cornerstone version: 1.1.0

Hi,

First of all, let me say that I love the X theme. I’m having just one little problem with it. I loaded the Integrity 3 Demo as a starting point. But I can’t make any headway with the background image. Right now I see the man with the fedora. I edit the page and want to change the background image and it “doesn’t take.” If I change it, nothing shows up. If I delete the image, then the fedora man shows up again. I’m stumped.

Regards,

–G

[RupokMember]

Hi there,

Thanks for writing in! It seems there is nothing on your given URL – http://prntscr.com/9w8wox

Please update with correct URL or make sure your site is upda and running. You can also share your login crednetials in a private reply so that we can have a closer look.

Cheers!

[georgewhoffmanParticipant]

This reply has been marked as private.

[ChristopherModerator]

Hi there,

Please add a temporary background image to this page https://hostificant.com/ under cornerstone settings/x settings/ background images, next remove this and save the page.

Thanks.

[georgewhoffmanParticipant]

This reply has been marked as private.

[NicoModerator]

Hi There,

I have fix the issue for you. Added background duration in your cornerstone and in your page settings.

Thank you for your patience and understanding.

[georgewhoffmanParticipant]

This reply has been marked as private.

[ZeshanMember]

Hi George,

Thank you for writing back and your kind words! 🙂 We’re glad that you are enjoying working with X.

#1: No, the setting we are pointing at is located in Cornerstone page settings (see: http://prntscr.com/9xxt4h).

#2: That’s right. 🙂

As for your other site, I’ve checked it and the issue that duration of the background image is not defined (see: http://prntscr.com/9xxtq6). I checked your Cornerstone page settings but the duration was defined there. I’ve tried changing the value but it’s not working. As it’s working in my local setup with same version of X and Cornerstone, I assume the problem is specific to your setup. In this case, could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If that doesn’t help, please provide us with your FTP credentials so we can take a closer look to the issue. Don’t forget to select Set as private reply to ensure your data remains hidden from other users.

Thanks!

[georgewhoffmanParticipant]

This reply has been marked as private.

[ChristopherModerator]

Hi there,

Provided username is invalid, please check it.

Thanks.

[georgewhoffmanParticipant]

This reply has been marked as private.

[FriechModerator]

Hi George,

Thanks for the credentials. The background image is there, but it is behind of a white body background. To address this issue you can add this under Custom > CSS in the Customizer.

body .site {background-color: transparent;}

Hope it helps, Cheers!

[georgewhoffmanParticipant]

Ahhhhh, fuuuuuuuu. . . . .

(facepalm)

Okay, thanks for all of your help! And thanks again for putting up with my questions.

[Prasant RaiModerator]

You are most welcome. 🙂

[Author]

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