[ArizonaJoeParticipant]

Hi X,

I’m learning fast and have been through lots of your help videos, but I’m hitting a couple of problems. I chose Integrity, and imported the Integrity 5 demo content.

I set a background color in Customizer –> Layout and Design –> Background color. However, nothing changed after saving.

So how do I replace the demo background? It’s a bunch of “50×50” strings in the background. I want that out, something more like the demo page here: http://theme.co/x/demo/integrity/5/

And how do I set the colors for the promo boxes, as seen on that demo page? (They’re called “promo” on Visual Composer.) There are a lot of little sub-components in each “promo” box, like column, gap, etc., but I’ve not found any place to set the background color for the box as shown in the demo.

Thanks,

Joe

[Paul RModerator]

Hi Joe,

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL as stated on the forum entrance page. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

[ArizonaJoeParticipant]

Here it is: https://duarte.pub/

[DarshanaModerator]

Hi there,

Please use the following CSS code and place it into your Customizer, Custom > CSS section.

body {
    background: url("http://www.path.to/background/image.jpg");
}

Also you can style promo boxes using CSS rules. If you need any particular help, please provide us with a URL to the page you have promo boxes and mention the changes you require.

Hope that helps.

[ArizonaJoeParticipant]

Hello,

Nothing changed by adding that CSS. I’m trying to set background colors. The background color I chose does not display. Everything is white.

More broadly, how can I get the demo files to look like the demo? In particular, the color pattern as seen here: http://theme.co/x/demo/integrity/5/

Thanks,

Joe

[ChristianModerator]

Hey Joe,

You need to change the URL to your own image URL. http://www.path.to/background/image.jpg is only a sample URL.

Please see https://theme.co/x/member/kb/demo-content/ to learn how to setup the demo.

Thanks.

[ArizonaJoeParticipant]

Hi,

Help me out — what image are we talking about? I don’t want a background image. I’m not trying to deploy any kind of image. I’m just talking about

background color

. Are you saying that I need to have that code in place for the background color to work?

Before reading your latest post I temporarily got the background color to work by setting a Background Pattern in Customizer. I chose your Amazon Jeff Bezos image and saved. Then I went back and removed the Background Pattern image, and saved again, and the background color finally activated.

Then I lost it. I’m not sure what triggered the deactivation, but it was nothing to do with background color settings — I wasn’t messing with that anymore, was probably in Visual Composer and somehow lost the background color (which I thought was controlled exclusively from the Customizer.)

I got background color back by just going in and slightly changing the background color in Customizer.

I went to the demo page you linked to. There is no content there about background colors or setting them up. There are only two paragraphs of content on that page — a paragraph about setting up sliders, and one about image and content licensing issues, and why the demos don’t come with images. The rest of the content is specific to certain stacks that have special issues. I imported Integrity 5 — that’s not one of the stacks discussed there.

There is a link on that page to another Demo Content page (https://theme.co/x/member/demo-content/) which has a bit more material. It only talks about 1) the Demo Content import screen 2) the choice of Standard or VC markup, and 3) the choice to import posts and portfolio content.

There’s nothing on either page about background colors, or any colors as far as I can tell. Was there something you thought was there that might be somewhere else? Will I keep losing the background color setting unless I do something specific?

In general I don’t think the approach of diverting people to generic help pages is very helpful. It takes a lot of time to search a Knowledge Base, search a forum, read a dozen articles, and watch a dozen videos. That’s not necessarily a good use of customers’ time when it would be much simpler to just ask a question and get an answer to that question. The fact that someone might have asked the same question in the past seems irrelevant — there’s no reason why we shouldn’t be able to ask the same question someone else has. But in my case that doesn’t seem to apply anyway — I’ve read many of the articles, watched several videos, conducted over a dozen searches of the support forum, and I haven’t found any answers to my issues with the background color in I5.

On the promo box question, the boxes I’m talking about are on the homepage, https://duarte.pub. I’d like to know how to color the boxes as seen in the I5 demo. (http://theme.co/x/demo/integrity/5/) I’ve looked in every edit window I could generate on those promos in VC and have not found any mention of background color or fill color.

Lastly, I suddently have my name in playful cursive font in the page header (top left). I didn’t put it there. I tested a logo image in that 115×55 placeholder box. Then I removed the image. When I removed it, my name suddenly popped up in that font. It appears to be pure text, I guess from Settings–> General–> Site Name field in WP Admin. How do I control that display? I’m fine with my name popping up there, but I need a more serious font. Can I put some CSS somewhere to change the font and other characteristics?

So issue 1) background color doesn’t activate or randomly deactivates; 2) how I can color the Promo boxes on Home as seen in the demo, and 3) why is my name popping up in the header logo and how do I control the styling?

Thanks,

Joe
Thanks,

Joe

[ArizonaJoeParticipant]

By the way the background color is gone again. I don’t think I did anything but post on this forum, but I might be forgetting something — I certainly didn’t do anything to the background color settings. I currently have it set at #349bb5, but it’s all white again.

Joe

[ChristopherModerator]

Hi there,

Please delete this code from CSS:

body {
background: url("http://www.path.to/background/image.jpg");
}

Current body background is set to #0166bf.

Hope that helps.

[tarynwillifordParticipant]

I’m having the same issue. I have a 50×50 background placeholder, and it’s overriding any options I select via the Customizer.

I can’t figure out which CSS is controlling it. The placeholder image URL is not anywhere to be found inside my child theme CSS.

[RadModerator]

Hi Guys,

I’d like to do further checking. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

@Taryn , I just replied to your other thread with you same query. Please respond with your login info on that thread so we could privately post messages that are only visible on both of us.

Thanks!

[kinglisParticipant]

I’m having same problem, as are a lot of others.

My inserting this in CSS:

body {
background: url(“http://www.path.to/background/image.jpg”);
}

The background changes to what I want. But you say this is only a sample URL. When I enter that in a browser to try and download the image and upload to my own server, it just takes me to path.to, so when something happens to that site, I presume my background will disappear. Is there anyway to set the colour other than using that css above?

http://golflessonshongkong.com/instruction/

As mentioned background looks fine because I’ve entered that css code, but when I take it out it reverts to blank and looks horrible.

Thanks

[ChristopherModerator]

Hi there,

That was just an example. Instead of http://www.path.to/background/image.jpg you should put the background’s image URL.

Please open a new topic and provide us with login credentials in there.

thanks.

[Author]

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