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Archive / Backend visual composer not working after update
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  • February 6, 2017 at 9:18 am #1359730
    SurigliaStudio
    Participant

    Hello,
    i updated the theme today. X-shortcode is deactivated and is activated the Cornerstone instead.
    When i try to edit a page i cannot see anything in backend editor i only see shortcodes when i select “classic mode”. Even on Frontend editor the page stuck on the loading animation and nothing happens.

    If i try to start a new page with the visual composer i select the + button and nothing happens when i click on the components list.

    Any hint?
    Thank you

    February 6, 2017 at 9:25 am #1359740
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    February 6, 2017 at 9:32 am #1359753
    SurigliaStudio
    Participant

    Hello Rahul,
    i find out that the visual composer plugin wasn’t correctly updated. Now it seems working fine.
    Thank you

    February 6, 2017 at 9:36 am #1359764
    Thai
    Moderator

    If you need anything else please let us know.

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