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  • May 9, 2016 at 12:02 pm #982595
    Seth R
    Participant

    Hello, I have a valid license key and I am not receiving a notification to update X Theme.

    I do have a multi-site install.

    I have clicked the check again button in my network admin panel and I am not getting a notification to update.

    X theme version: 4.3.2

    Cornerstone version: 1.2.4

    Wordpress version: 4.5.2

    Site: https://whitehatmastermind.com/

    Thanks

    May 9, 2016 at 12:56 pm #982694
    Rupok
    Member

    Hi there,

    Thanks for updating. There was a known bug on X 4.3.x with WordPress 4.5 regarding the automatic update. If you are using that version or earlier, kindly update the theme manually for now. You can download the installable theme from themeforest or here – https://community.theme.co/dashboard/

    You can just place the extracted theme folder x under wp-content/themes/ folder using FTP replacing the old theme folder.

    Also please follow the installation video to understand it better – https://community.theme.co/kb/theme-installation/

    Hope this helps.

    Cheers!

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