Navigation
Archive / Automatic Update doesn't seem to be working
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • April 15, 2016 at 3:01 am #883850
    Anthony T
    Participant

    Hi,

    For the past few updates on my multisite, I haven’t received the option to update the theme. I’ve had to download the package and do it manually.

    The addons page clearly shows the update is available.

    Please help.

    April 15, 2016 at 3:01 am #883852
    Anthony T
    Participant
    This reply has been marked as private.
    April 15, 2016 at 10:04 am #884383
    Jack
    Keymaster

    Hi there Anthony,

    Thanks for writing in!

    Could you post your wp-admin details in a private reply please? Also does this happen to be a multisite install?

    Thank you!

    April 16, 2016 at 12:57 am #885315
    Anthony T
    Participant
    This reply has been marked as private.
    April 16, 2016 at 11:26 pm #886370
    Rad
    Moderator

    Hi Anthony,

    It’s a known issue with Multi-site, the code for automatic updates is embedded to the theme. But, update check is only present in network admin where there is no active theme. Since there is no active theme, the code responsible for theme’s automatic updates isn’t active too. The same goes for plugins.

    We’ll look into it, but there is no available solution yet.

    Thanks for understanding.

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-883850 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>