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Posts
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I’m not getting any updates in my dashboard for X theme. My product is validated. We’ve updated WordPress and are now experiencing issues with visual composer not coming up correctly. I am under the understanding that the VC update fixes this and that 4.2.2 will allow me to auto update VC. Am I correct?
I’ve clicked check again in the WordPress updates. No success.
What’s going wrong?
Hi there,
1] Please follow this link and update theme manually https://community.theme.co/kb/updating-your-theme-and-plugins/
2] Please go to X Addons > Home and revoke the validation.
3] Please login to your account and revoke the license.
4] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
5] Go back to X Addons > Home again, and insert the license again.
6] Now you should be able to update cornerstone and visual composer from WP dashboard.And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/
Hope it helps.
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