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  • April 28, 2016 at 4:51 pm #904795
    ironegg
    Participant

    Reposting per request.

    When I go to Appearance – Customize it never loads. Using newest version.

    side note: i cannot deactivate Cornerstone

    thanks in advance

    April 28, 2016 at 4:51 pm #904800
    ironegg
    Participant
    This reply has been marked as private.
    April 28, 2016 at 5:29 pm #904854
    ironegg
    Participant

    ok standby, i may have it figured out

    April 28, 2016 at 5:35 pm #904874
    ironegg
    Participant

    no. i ran an update but it still just gives me this

    April 29, 2016 at 8:16 am #905639
    Zeshan
    Member

    Hi there @ironegg,

    Thanks for writing in!

    I’ve checked your site and there are many errors in the JavaScript code in the Customizer (see: http://prntscr.com/ayarmb). These errors are coming from a 3rd party plugin, i.e., http://www.thinkfixed.com/wp-content/plugins/wpmu_dev_maps_plugin/js/loader.min.js?ver=4.5.1

    In this case, I’d advise you to try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    Thank you!

    May 6, 2016 at 11:51 am #978805
    ironegg
    Participant
    This reply has been marked as private.
    May 6, 2016 at 11:58 am #978810
    ironegg
    Participant

    thanks, i should have done that first.

    May 6, 2016 at 5:34 pm #979408
    Rahul
    Moderator

    You’re welcome!

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