Navigation
Archive / API Key Missing
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • January 27, 2017 at 4:17 pm #1348260
    newmediaone
    Participant

    Hi,

    I’m following all the directions but can not generate an API key.

    Can someone please advise?

    Thanks,

    January 28, 2017 at 12:00 am #1348603
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    You don’t have to generate API key, please use purchase code for validation purpose. Please walk through our product validation guide:

    https://community.theme.co/kb/product-validation/

    Thanks.

    January 30, 2017 at 11:19 am #1351054
    newmediaone
    Participant

    Hello,

    I’m getting the following error when adding my product code…

    This purchase code has already been registered. You may have an additional account. If you’re unable to locate it, contact us with your purchase code and we can take a look for you.

    Also I am being asked for api code see screen shots:

    January 30, 2017 at 12:44 pm #1351159
    Joao
    Moderator

    Hi There,

    You have an older version of X. At this time you will need to perform a manual update.

    We no longer use an API key to validate X. We now work directly with themeforest purchase code.

    Please do the following.

    Backup your website.

    Than:

    1. Revoke your License from X Addons section (check the bottom of the page) and also remove it from your license page on Themeco.

    https://community.theme.co/my-licenses/

    2. Temporary disable any caching plugins and purge all your server cache.

    3. Delete both X theme (/wp-content/themes/x) and Cornerstone plugin (/wp-content/plugins/cornerstone) by connecting to your FTP (your settings will be saved in the database)

    4. Download the latest copy of X and upload it to your themes folder via FTP OR you can upload the x.zip via Appearance -> Themes section.

    5. Latest version of Cornerstone will be installed automatically when you head over X Addons section. Now you try validating your X theme again and then try to install any other extension and it should function properly.

    Let us know how it goes.

    Thanks!

    Joao

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1348260 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>