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  • April 4, 2016 at 7:11 am #865804

    EyeconMedia
    Participant

    Hi, this morning I updated the theme to the latest update and now all the widgets in the footer and the widgets in the rightside-bar are totally empty!

    Theme: XVersie: 4.4.1
    Cornerstone: Versie: 1.2.2
    X – Child ThemeVersie: 1.0.0

    http://www.fleurage-residences.nl/

    Please can you help me out?

    Thx.

    April 4, 2016 at 9:03 am #865952

    Paul R
    Moderator

    Hi,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    April 4, 2016 at 11:17 am #866159

    EyeconMedia
    Participant
    This reply has been marked as private.
    April 4, 2016 at 11:41 am #866202

    EyeconMedia
    Participant

    Hi, I found the widgets. I don’t know how but all the widgets were moved to the left as an inactive widget, so thats why the footer etc was empty.
    Can this be a result of the latest update?

    Thx for the quick respons. I attached a screenshot.

    April 4, 2016 at 6:34 pm #866763

    Jade
    Moderator

    Hi there,

    Updates should not disable any widgets but kindly enable the widgets so that they will be restored to your site.

    Thank you.

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