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  • #908860
    ParolesDeFromagers
    Participant

    Dear Support Team,
    If you can help me on this, I would really appreciate as I am not at all a computer pro !
    I recently updated as recommended the versions of x and wp.
    But after updating wp to 4.5.1, I reallized all my pages and articles had been emptied of their content. I still have the url address, but there is now a message saying the page no longer exist…

    I could still see the content from the back office for a few minutes, but progressively everything would be erased…
    Only the home page is still visible on the web, but I cant access it anymore from the back office…

    COULD YOU HELP ME ???

    http://www.parolesdefromagers.com

    #908982
    Paul R
    Moderator

    Hi,

    Thanks for writing in!

    Please make sure you have the following versions.

    X Theme 4.4.2
    Cornerstone 1.2.4

    https://community.theme.co/kb/version-compatibility/

    https://community.theme.co/kb/updating-your-theme-and-plugins/

    Hope that helps.

    #909088
    ParolesDeFromagers
    Participant

    Thank you for your reply !
    It is all update as you mentionned and the problem is still the same…
    I cant even edit anything with cornerstone !
    May I give you my credential ?

    #909233
    Rupok
    Member

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #910262
    ParolesDeFromagers
    Participant

    Hi there,
    I finally asked a wordpress pro who offer emergency fixing…
    He would put everything back yesterday night
    Thanks !!!!

    #910415
    Thai
    Moderator

    Glad you’ve sorted it out.

    If you need anything else, please let us know 🙂

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