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Dear Support Team,
If you can help me on this, I would really appreciate as I am not at all a computer pro !
I recently updated as recommended the versions of x and wp.
But after updating wp to 4.5.1, I reallized all my pages and articles had been emptied of their content. I still have the url address, but there is now a message saying the page no longer exist…I could still see the content from the back office for a few minutes, but progressively everything would be erased…
Only the home page is still visible on the web, but I cant access it anymore from the back office…COULD YOU HELP ME ???
Hi,
Thanks for writing in!
Please make sure you have the following versions.
X Theme 4.4.2
Cornerstone 1.2.4https://community.theme.co/kb/version-compatibility/
https://community.theme.co/kb/updating-your-theme-and-plugins/
Hope that helps.
Thank you for your reply !
It is all update as you mentionned and the problem is still the same…
I cant even edit anything with cornerstone !
May I give you my credential ?Hi there,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Hi there,
I finally asked a wordpress pro who offer emergency fixing…
He would put everything back yesterday night
Thanks !!!!
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