[jerrellnParticipant]

The demo content is showing in the viewer or importing. My URL is https://talentseekers.com.au

[Paul RModerator]

Hi,

Please see Troubleshooting Guide on this link – https://community.theme.co/kb/demo-content/

If that doesn’t help, kindly provide us with your wordpress admin login and ftp login in private reply so we could take a closer look.

Thanks

[jerrellnParticipant]

This reply has been marked as private.

[DarshanaModerator]

Hi Jerrell,

Thanks for writing in! This usually happens due to your default server configurations and settings. Please contact your hosting provider and ensure the following.

– Ensure my site can reach this domain: community.theme.co
- Your firewall is not blocking requests to theme.co
– Ensure cURL is working, and allow_url_fopen is enabled.
– Ensure PHP is configured with the latest CA Root Certificates.
- WordPress recommends PHP 5.6.x or higher.
- PHP Max Execution time set to 300
- Increase cURL timeout to at least 60 seconds
- Check for PHP memory limit

Let us know how it goes.
Thanks!

[jerrellnParticipant]

I’m hosted with Siteground shared hosting ATM
– Max execution time 120

Does that mean I can’t get the demo content

[DarshanaModerator]

Hi Jerrell,

Try increasing max execution time limit as we have seen this issue with other users as well. You can check the following post for more information (https://community.theme.co/forums/topic/demo-site-fail-to-import/#post-1121473).

Thanks!

[Author]

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