[michaelgarnoldParticipant]

Hello,

We have updated to Cornerstone, we are now getting 3 404 errors based on font awesome.

http://pathtradingpartners.com/wp-content/plugins/cornerstone/assets/dist/fonts/font_awesome/fontawesome-webfont.ttf?v=4.5.0
http://pathtradingpartners.com/wp-content/plugins/cornerstone/assets/dist/fonts/font_awesome/fontawesome-webfont.woff2?v=4.5.0
http://pathtradingpartners.com/wp-content/plugins/cornerstone/assets/dist/fonts/font_awesome/fontawesome-webfont.woff?v=4.5.0

We looked the the path and the files are there.

Please advise.

http://www.pathtradingpartners.com
wordpress version 4.5.3
cornerstone version 4.6.0

[ThaiModerator]

Hi There,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[michaelgarnoldParticipant]

This reply has been marked as private.

[RadModerator]

Hi there,

You’ll have to clear your plugin’s cache after updating your site. It’s displaying 404 since fonts are now located here

http://pathtradingpartners.com/wp-content/plugins/cornerstone/assets/dist-app/fonts/fontawesome-webfont.woff2

and not here

http://pathtradingpartners.com/wp-content/plugins/cornerstone/assets/dist/fonts/fontawesome-webfont.woff2

Your cache still serves the old content where the old URLs are still displayed. I went ahead and cleared them, font’s are now loading okay. But there is another error, Uncaught ReferenceError: jQuery is not defined. And that’s because you added another jQuery library, WordPress has its own copy and you should only utilize it instead of adding another.

Please remove any jQuery library loaded from Google CDN, for example

<script type='text/javascript' src='//ajax.googleapis.com/ajax/libs/jquery/1.12.4/jquery.min.js' defer='defer'></script>

I can see it from the source code but I can’t tell how and wher it’s added.

Thanks!

[michaelgarnoldParticipant]

This reply has been marked as private.

[ChristianModerator]

Hey Mike,

I get this error when accessing your site

Maximum execution time of 30 seconds exceeded in /home/pathtr6/public_html/wp-content/plugins/better-wp-security/core/modules/file-change/scanner.php on line 438

Please fix that first. Also, please delete the Cornerstone folder in your plugins folder via FTP.

Thanks.

[michaelgarnoldParticipant]

This reply has been marked as private.

[ChristianModerator]

Hey Mike,

I could login now but would you mind deactivating all third party plugins while we investigate?

Thanks.

[michaelgarnoldParticipant]

Sure, I will deactivate everything. Also, we have been unable to Validate Cornerstone even thought we have validated X-theme. Could you look into that while you are investigating?

[michaelgarnoldParticipant]

This reply has been marked as private.

[RupokMember]

Hi there,

Kindly remove the Cornerstone completely and it will be installed and validated automatically. Renaming a plugin folder doesn’t change anything as it still would be a valid plugin.

If the issue still persist, you can follow this – https://community.theme.co/kb/solutions-to-potential-setup-issues-font-awesome/

Cheers!

[michaelgarnoldParticipant]

Hello,

I deleted the folder completely and cornerstone was removed. Cornerstone then reinstalled and still will not activate.

Thanks,

Mike

[michaelgarnoldParticipant]

We also added the code to the .htaccess file as per the knowledge base article provided and we still receive the font awesome errors.

Please advise.

Thanks for all your help,

Mike

[RadModerator]

Hi there,

Cornerstone 1.3.0 is now serving fonts from this location /wp-content/plugins/cornerstone/assets/dist-app/fonts/. While the old cornerstone serve it from here /wp-content/plugins/cornerstone/assets/dist/fonts/. The fact that you updated your Cornerstone also means that the fonts are now in different location.

It’s displaying broken links because your site is still serving old content (cache) and it’s still pulling the URL from old cornerstone. You can confirm that by extracting 1.3.0 zip package and fonts are now located in this folder /dist-app/ instead of /dist/. Re-installation will not work since it’s intended to move the fonts on a different but manageable folder.

About this error,

jquery.js?ver=1.12.4:2 GET http://pathtradingpartners.com/wp-content/plugins/cornerstone/assets/dist/fonts/font_awesome/fontawesome-webfont.woff2?v=4.5.0

It’s weird that font is served through jQuery when it’s integrated through CSS enqueue. And I don’t even see a similar setup on my installation. Do you have customization related to these fonts that is now incompatible with these new folder paths? This is really weird, and it’s only displaying on home page (other pages doesn’t have this 404 error). Well I guess, to temporary fix, I need to upload the fonts to its old folder path, I went ahead and did that.

Thanks!

[michaelgarnoldParticipant]

Thank you. We do not have a customization related to these fonts. We are doing everything out of the box. Thanks for the temporary fix.

I am still unable to validate cornerstone though. Could you provide any insight into how to get it validated?

Thanks,

Mike

[Author]

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