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  • April 4, 2016 at 1:29 am #865473

    ajonker
    Participant

    My website looked a little strange after I manually updated the theme. All of the symptoms looked like a WPBakery js_composer issue – incomplete backend editor, edit buttons not working, text missing, etc.

    I updated the plugin via WordPress, and it crashed my website until I restored the js_composer folder to one from a slightly older version from a previous version of X.

    So, currently, I don’t think I have the “right” version of Visual Composer. No text is showing up on our website (www.cubicsolutions.info) though the layout and images are all in place. Just the text is missing. I can’t figure out how to update/fix safely.

    Help please!? Thank you.

    April 4, 2016 at 1:33 am #865481

    ajonker
    Participant

    Oh and, the WPBakery Visual Composer is Version 4.3.5

    X theme is version 4.4.1

    April 4, 2016 at 4:40 am #865645

    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! To run X smoothly, you need to install Cornerstone plugin. All the shortcodes and its functionalities has been integrated in this plugin. You can get this plugin by going to X Addons > Extensions. To know more about Cornerstone, please check it out here: http://theme.co/blog/x-version-4-introducing-cornerstone/

    And please make sure that everything is up to date (Theme and Plugins).

    Our latest versions are:
    X Theme: 4.4.1
    Cornerstone: 1.2.2
    Visual Composer: 4.11.1

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Hope this helps.

    April 4, 2016 at 2:12 pm #866428

    ajonker
    Participant

    Hi Rue,

    I tried updating Visual Composer and it crashed the site so I reverted again back to a js_compoer version 4.7.

    I activated Cornerstone and that fixed the initial problem of not seeing any text. However, this plugin seems to slow down my site. WordPress and my website take ages to load, and I can’t seem to edit/add any pages!

    I unactivated all plugins and reactivated them one by one. Unfortunately, it seems to be the Cornerstone plugin that’s the problem.

    Help please!?

    A.

    April 4, 2016 at 3:15 pm #866500

    ajonker
    Participant
    This reply has been marked as private.
    April 5, 2016 at 12:08 am #867095

    Christian
    Moderator

    Please clear all caches and disable your caching plugin then uninstall Visual Composer and install it again via Addons admin menu.

    Thanks.

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