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Recently I have changed my domain name.
I’ve revoked license for the old domain name and added the new one at my dashbord licenses.
In my X addons page on wordpress Theme X is seen as validated (text on the bottom).Yet when I look under updates I see:
“You have version 4.4.1 installed. Update to 4.4.2
Validate X to enable automatic updates.”And when I try to update manually I get the message:
“An error occurred while updating X: Update package not available.”
This alspo happens with the addons:
Cornerstone, LayerSLider WP, and Slider RevolutionCould you please help?
In the next post I’ll add my login data (marked as private)
Hi there,
1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
2] Please login to your account and revoke the license.
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/
Hope it helps.
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