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  • #164417

    asfm
    Participant

    Hi,

    I haven’t done anything other than updates the suggested ones. After the update process there are no more sliders to be seen.

    What strikes me is that the page source-code called from Firefox does not contain any slider-code.

    I checked the following:

    1. The Revolution Slider (version 4.6) is activated in the Plugins-section.
    2. The Revolution Slider “global settings” seem to be ok.
    3. The page definition clearly states “header_slider” to be used in “Below Masthead”.
    4. A slider named “header_slider” does exist in the ComboBox “Below Masthead”.
    5. A slider named “header_slider” is listed in the list of Revolution Sliders in it’s section of the dashboard.
    6. I turned all plugins off except X-Shortcodes (as it cannot be turned off) and Revolution Slider (which I want to be using).

    When I switched from my child theme to X itself the Sliders are visible. What’s happening?

    Please help me get this fixed asap. Thank you!

    Kind regards,
    Andreas

    #164418

    asfm
    Participant
    This reply has been marked as private.
    #164440

    asfm
    Participant

    Hi!

    The solution to this problem was: You have changed the code for calling the slider.

    In wp-header.php you used to call the slider by:

      <?php x_get_view( 'global', '_slider-revolution-above' ); ?>
      <?php x_get_view( 'global', '_slider-revolution-below' ); ?>

    Now, in this new version 3.0.1 of X the call has changed to:

      <?php x_get_view( 'global', '_slider-above' ); ?>
      <?php x_get_view( 'global', '_slider-below' ); ?>

    Hope you won’t start changing this again. 😉

    Kind regards,
    Andreas

    #164554

    Christian
    Moderator

    Hey there,

    That was changed on V3.0.0 of X. The change was for simpler namespacing. Please see https://theme.co/x/member/changelog/ for more changes. We recommend that you always refer to our Changelog every time there is an update because we do change things for optimization. WordPress core, WooCommerce and other themes and plugins company also do this so we need to keep track of the changes all the time.

    Thanks.

    #164929

    asfm
    Participant

    Hi,

    thanks for the hint.

    #165112

    Friech
    Moderator

    You’re more than welcome. Cheers.

    #386896

    emile
    Participant

    hi,
    i have the same problem but after looking up in wp-header.php i realized they are already called:

    <?php x_get_view( ‘global’, ‘_slider-above’ ); ?>
    <?php x_get_view( ‘global’, ‘_slider-below’ ); ?>

    what can i do to show my home slider like it was before? i still can see it when i go in revolution slider tab in my dashboard, but it just shows as a blank image when we view the page.

    thanks

    url: olivierprimeau.com
    theme version: 4.1.0

    #386900

    emile
    Participant

    hey, i found the issue.

    i went on the jetpack page and deactivated “photon” extension under ‘security and performance’.
    for some reason there was a conflict somewhere under the hood.

    cheers!

    #387072

    Rad
    Moderator

    Hi there,

    Yes, Caching always could affect site’s functionality since it doesn’t serve changes and updated files in real time. Photon is just like other caching plugin.

    Glad it works no, cheers!

    #390282

    ukatumur
    Participant

    Hi!
    I accidently deleted my home page name. And my slider disappeared. I rename it as used to be but still no slider. How can I restore my slider back. I have no idea. Please help. My website is under construction now. I will send all info privately.

    Thank you!

    #390283

    ukatumur
    Participant
    This reply has been marked as private.
    #390297

    Paul R
    Moderator

    Hi,

    You can activate it again under slider settings in edit page.

    http://screencast.com/t/XAcf4073U

    I have no idea where your slider used to be but you can enable either slider above masthead or slider below masthead.

    Hope that helps.

    #390725

    ukatumur
    Participant

    Yay! I got my slider back! Thank you very much!

    #390858

    Zeshan
    Member

    You’re welcome! 🙂