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  • April 9, 2016 at 10:56 am #874254
    giant_karlik
    Participant

    Hi!

    I’ve changed the address of the website and copied all the files from the old directory to the new one. after that any new addon i’m trying to install gives an error “no package provided”.
    What could be the reason and/or solution to this?

    URL ivanpilov.com
    WP: 4.4.2
    X: 4.4.1
    Cornerstone: 1.2.2

    April 10, 2016 at 12:28 am #874814
    Christopher
    Moderator

    Hi there,

    Please check this link https://community.theme.co/kb/product-validation and validate your site.

    Thanks.

    April 10, 2016 at 3:48 am #874968
    giant_karlik
    Participant

    i’ve reassigned the licence to the new url, but still get the error. Should I remove validation in the WOrdPress and validate it again?

    April 10, 2016 at 8:49 am #875198
    Thai
    Moderator

    Hi There,

    Should I remove validation in the WordPress and validate it again?

    Yes, please navigate to Addons page, then revoke the validation and validate your website again.

    Let us know how it goes!

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