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  • February 11, 2017 at 6:20 am #1366950
    Lorenzo C
    Participant

    Hello, I have a trouble with adding media. On the media page it shows me the following message:
    Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘wp_print_media_templates’ not found or invalid function name in /web/htdocs/www.meuinstruments.com/home/wp-includes/class-wp-hook.php on line 298
    The add media button doesn’t works from everywhere. I tried to deactivate all the plugins, but nothing changed. How to fix it? Thanks

    February 11, 2017 at 6:43 am #1366960
    Thai
    Moderator

    Hi There,

    In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link login to your site
    – WordPress Admin username / Password
    – FTP Account

    Don’t forget to select Set as a private reply. This ensures your information is only visible to our staff.

    Thanks.

    February 11, 2017 at 8:42 am #1367012
    Lorenzo C
    Participant
    This reply has been marked as private.
    February 11, 2017 at 7:13 pm #1367451
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the user credentials. I have updated your WordPress core and now the error is gone. I also uploaded a sample image and I successfully did.

    Please check your website now.

    February 12, 2017 at 4:45 am #1367711
    Lorenzo C
    Participant

    Thanks a lot, now it works perfectly!

    February 12, 2017 at 6:02 am #1367773
    Christian
    Moderator

    You’re welcome.

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