[MikePecoraParticipant]

Local Host
wordpress 4.1
shortcode 3.03
Theme 3.2.1

I activated plugins. I then activated xtheme. WordPress lost all formatting, with wordpress links displayed without images with xtheme install text overlayed on top of the links.

I renamed x in the themes directory to x.temp, logged on, and wordpress looks right again

I appreciate you help.

[John EzraMember]

Hi Mike,

Thanks for writing in and sorry that you are experiencing issues. since you are on a localhost (assuming localhost on a local server) we won’t be able to troubleshoot your site directly. Would you mind providing us with more info like screenshots or even a screencast if possible?

Also should you list down what plugins you mentioned you activated before activating the theme. If you are talking about the X bundled plugins, I’m not sure how you would have installed them prior to installing and activating the theme?

These plugins are installed and activated within the theme’s X Addons menu.

In the meantime, have you tried reinstalling and activating the theme first before installing and adding plugins? Though I imagine it shouldn’t make much of a difference unless one fo the plugins was a caching plugin in which is recommended to be switched off and cleared when developing.

provide us with a little bit more info and we’ll see what we can advise. Hope this helps – thanks!

[MikePecoraParticipant]

How do I send you the screen shots?

I deleted the X bundled plugins, activated the xtheme and got same result.As soon as I activate the theme it blows.

Where are the instructions to implement the Xtheme. I viewed the video on your knowledgebase and did not see I was to use X addons to install plugins. I wonder what else I missed.

Thanks

[MikePecoraParticipant]

So.. When I install xtheme by uploading x.zip from Themes menu, I do not get the screen shown in the implementation video. I get text only in a white page. Same as when I activated the theme.

Thanks

[MikePecoraParticipant]

I just tried uploading a non-themeco theme and had same results. So it doesn’t look like your problem.

I’ll pursue it with wordpress.

[MikePecoraParticipant]

Not so fast.

While the non themeco theme had same white screen with text as when I tried to install Xtheme, once I signed onto WordPress everything looked OK.

I put together a PPT I’d like to send to you to get your guidance. Can I send you an email?

Thanks

[ChristopherModerator]

Hi there,

You can upload it in your dropbox and send us its URL, Also you can upload your screen shots in http://www.freeimagehosting.net/ and send us URLs.

Thanks.

[MikePecoraParticipant]

Here is the dropbox link.

https://www.dropbox.com/s/z1gaafa3jmlz9wt/theme%20install%20blows%20up%20word%20press.pptx?dl=0

Thanks

[RadModerator]

Hi there,

That’s weird, have you tried using FTP?

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks!

[MikePecoraParticipant]

This reply has been marked as private.

[ThaiModerator]

Glad you’ve sorted it out.

[Author]

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