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  • March 14, 2017 at 2:12 pm #1406977

    Julianne
    Participant

    Hello,

    I have a page with a list of 50+ accordion tabs, all with text, links, and video inside of each. I’m noticing that the top five accordion tabs are misbehaving. All tabs that I’ve created show up in my Inspector, but they are not displaying on the page itself. It seems that the tab in the third position keeps disappearing. I’ve deleted it and added it back in, I’ve rearranged them, and always that third one disappears on the page but shows up on the Inspector. Sometimes when I view the page that third accordion is inside the tab above it, even though it is not set up that way that I can see. I’ve looked through my custom code and don’t see anything there that could cause it, but I could be missing something. I can’t figure it out! Help!

    Cornerstone v1.3.3
    X version 4.6.4
    WP version 4.9.6.2

    March 14, 2017 at 2:13 pm #1406978

    Julianne
    Participant
    This reply has been marked as private.
    March 14, 2017 at 11:41 pm #1407556

    Rupok
    Member

    Hi there,

    Looks like you have nested accordion. Are you using shortcode? Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    March 15, 2017 at 1:17 pm #1408411

    Julianne
    Participant
    This reply has been marked as private.
    March 15, 2017 at 1:19 pm #1408416

    Julianne
    Participant
    This reply has been marked as private.
    March 15, 2017 at 9:40 pm #1409050

    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in! Could you please allow us to login and temporarily remove the IP ban? If that is not possible, could you please post in your reply the contents of each first 5 accordion tab contents?

    Thank you in advance.

    April 3, 2017 at 1:37 pm #1428230

    Julianne
    Participant
    This reply has been marked as private.
    April 4, 2017 at 12:00 am #1428502

    Christopher
    Moderator

    Hi there,

    We need to check the page, so please remove IP ban temporarily while we are working on your site.

    Thanks.

    April 4, 2017 at 1:29 pm #1428850

    Julianne
    Participant

    Hi Christopher,

    As I stated before, I’m unable to do that, it is not an option.

    However…

    I seem to have figured it out. It seems that if accordion items don’t have content in them, they will behave this way. I had about 12 accordion tabs nesting into the tab above them, and they stopped nesting at the next accordion with content in it. To make them behave properly, I added in some generic text like “coming soon” and that seems to have fixed the issue. I hope in future updates this can be fixed as it’s a pain to have to enter generic text into 50+ accordion items.

    Thanks.

    April 4, 2017 at 11:33 pm #1428873

    Christopher
    Moderator

    Glad to hear that you were able to fix this.
    Thanks for sharing.

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