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Archive / Accordion Element and Embedded Videos Not Working on Mobile Devices
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  • April 4, 2016 at 8:42 am #865909
    jasonribeiro
    Participant

    I recently updated Cornerstone and Theme X to the most recent versions. However, all of the accordion elements on my website no longer work on a mobile device. You click them and nothing happens. Also, my embedded videos from Vimeo also do not display on mobile devices, but they work fine on a desktop. Please advise. Thank you!

    April 4, 2016 at 12:37 pm #866303
    Rupok
    Member

    Hi there,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    April 6, 2016 at 12:44 pm #869748
    jasonribeiro
    Participant
    This reply has been marked as private.
    April 6, 2016 at 7:06 pm #870279
    Nabeel A
    Moderator

    Hi there,

    Thanks for writing in! I’m seeing a JavaScript error in your content, please remove scripts from your content. This should resolve the issue.

    Let us know how this goes!

    April 7, 2016 at 9:36 am #871243
    jasonribeiro
    Participant

    I removed that javascript error but am still experiencing the issue.

    April 7, 2016 at 9:10 pm #872182
    Nico
    Moderator

    Hi There,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes

    Thanks.

    April 8, 2016 at 8:47 am #872831
    jasonribeiro
    Participant

    I tried deactivating plugins that were recently updated. No difference. The day it stopped working was right after I updated Cornerstone and Theme X…so I’m pretty sure it’s at least somewhat related to that.

    April 8, 2016 at 8:48 am #872834
    jasonribeiro
    Participant

    I just updated Cornerstone again to the latest release and that seemed to do the trick.

    April 8, 2016 at 9:01 am #872862
    jasonribeiro
    Participant

    Well, it fixed the accordion…however, it broke shortcode within certain elements so I had to switch it back. See attachments.

    April 8, 2016 at 9:41 pm #873623
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the screenshots. I am logged to your site yet I could not find where I could edit your page to test Cornerstone. Is it possible if I could try to test Cornerstone in your site? I wanted to make sure that all the html contents is correct and valid. Any broken html codes could potentially break Cornerstone layout. Would you mind if you let me check the Cornerstone editor?

    Please let me know.

    April 13, 2016 at 12:12 pm #880421
    jasonribeiro
    Participant
    This reply has been marked as private.
    April 13, 2016 at 10:03 pm #881310
    Rad
    Moderator
    This reply has been marked as private.
    April 14, 2016 at 7:47 am #882122
    jasonribeiro
    Participant

    Neither removing the script below the vimeo embed code nor adding in the code above seemed to have made a difference. Any other ideas?

    April 14, 2016 at 9:26 am #882310
    jasonribeiro
    Participant

    Also, can you recommend the easiest/best way to duplicate our site onto another staging site?

    April 14, 2016 at 3:23 pm #883007
    jasonribeiro
    Participant
    This reply has been marked as private.
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