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As of today our X-based site just stopped working. As far as I know there have been no updates to the site this week.
When browsing to the page we get the following (masked domain):
404 Warning: Cannot modify header information – headers already sent by (output started at /customers/d/f/b/sitename.com/httpd.www/wp-content/themes/x-child-integrity-light/functions.php:1) in /customers/d/f/b/sitename.com/httpd.www/wp-includes/pluggable.php on line 896I cannot access the wp-admin and have no clue of what to do to solve this.
Hey There,
Can you provide us with your WordPress login credentials and the site url so we can take a look? One thing you can try without us is connecting via ftp and go to /wp-content/themes/ and make a backup of your x-child-integrity-light folder and then deleting the folder afterwards which will disable the theme. Then you can reupload the child theme and we can look into what’s going wrong.
This reply has been marked as private.This reply has been marked as private.Hey There,
I’ve spent quite some time looking into this and our theme files are all working and not corrupted. The only reason / possibility that I can think of is that your web server is not configured properly and having problems with php execution… I tried some tweaks and it doesn’t matter what I tried there is always a problem with certain php commands. Can you get in touch with your web host and ask which version of php you are using and get details about your php and apache config?
This reply has been marked as private.Hi again,
Can you please update your theme to the latest version and see if the problem still persists?
Let us know how this goes!
Great, now the site runs without any errors. I updated a few days ago, but you must have released a new update I. As I said, great!
Now I just have to figure out a way to transform the old child theme into your new structure.
This reply has been marked as private.Hi there,
In that case I’d advise that you start comparing any templates you’ve changed to the code in the current files. That way you can find the issue and adjust the template accordingly.
Thanks!
Hi,
I’ve now spent days, if not weeks, on trying to figure this out. The site is still down due to those errors.
I have four custom child themes (Articles for page Artiklar, Home for the landing page Hem, Home2 and News for the page Nyheter) uploaded to themes/x-child/. All four worked without any problems for the last year or so until I updated X (see previous posts in this thread). Now I get a blank space above the menu when loading any of these four pages and in the development console in Chrome I get: “Uncaught TypeError: undefined is not a function”.
If I remove everything from within the child theme so that only the text below is left I still get the same error.
<?php // // Template Name: Artiklar // ?>I’m getting desperate to get this fixed since the site has been down for the last month and the hours I’ve spent did not get me anywere closer finding a solution. Please help me out…
This reply has been marked as private.Now I’ve tried with both 5.4 and 5.5 (phpinfo.php to see what is activated). In 5.4 I don’t get any errors as you did, but the page is still blank.
The Uncaught TypeError: undefined is not a function in x-head.min.js line 1 still remains.
Hi again,
This could be due a plugin conflict. Try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Let us know how this goes!
I wish it was. Now I’ve deactivated all third party (and all yours also for that sake) plugins one by one with no luck.
