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  • #1168143

    kfikert
    Participant

    Hi,

    I am using 4.6.2 version of renew template.
    Recently we are getting 404 notification on fonts.googleapis.com as we are using Google fonts.
    I am wondering if there is anything that I can do to fix it.

    #1168278

    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    Thanks.

    #1296755

    Andysallis
    Participant
    This reply has been marked as private.
    #1296932

    Rad
    Moderator

    Hi there,

    Thanks for writing in.

    Have you added it manually? I checked and it’s originating from X’s embedded font. I’m not sure if it’s customized or not.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks!

    #1296963

    Andysallis
    Participant
    This reply has been marked as private.
    #1297029

    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! I have checked your site and it seems that there is a 3rd party plugin causing the issue. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Please let us know how it goes.

    #1297333

    Andysallis
    Participant

    Like I mentioned in my previous post, I have already tried disabling all the plugins, I have just tried it again, and did a test with all plugins off, it is still showing the same result. All caches were deleted before I deactivated WP Super Cache also.

    #1297581

    Rad
    Moderator

    Hi there,

    It looks like due to cache, X theme now uses x-google-fonts for google fonts. But the error is originating from x-google-fonts-css which doesn’t exist anymore on new version.

    I had to disable your two cache plugin, and one cache plugin should and enough. Have multiple caches may only generate another cache from each other which leads to more issues.

    Then I disabled this code from your child theme’s functions.php

    function _remove_script_version( $src ){
    
        $parts = explode( '?', $src );
    
        return $parts[0];
    
    }
    
    add_filter( 'script_loader_src', '_remove_script_version', 15, 1 );
    
    add_filter( 'style_loader_src', '_remove_script_version', 15, 1 );

    There is no problem with that code, but the filtered/processed data are from the transient. The transient cleaner is also blocked from your site, so had to wait a couple of minutes after disabling that code before it takes effect. Why do your host block transient cleaners?

    Thanks!