Hi There,
Thanks for writing in! Regretfully, at this time I am not entirely certain what is the issue based on the information given in your post. If you wouldn’t mind providing us with a little more clarification on what it is you’re wanting to do (perhaps some screenshots), we’ll be happy to provide you with a response once we have a better understanding of the situation. Then please do give us admin credentials on a private reply so we can check your settings.