[Malcolm GParticipant]

Hi – I have the reviews tab set to on in the customiser and reviews set to on also in the Woocommerce settings – the reviews tab works but the average star rating does not show up on the product page – do you know what could be causing this?

thanks

[Malcolm GParticipant]

This reply has been marked as private.

[Kosher KMember]

Hi There,

I can see the average star ratings

Can you please provide screenshot of your issue,

Cheers

[Malcolm GParticipant]

before i updated to the latest version of X I could also see the average review displayed on the product page – to show you what i mean, see the screenshot when i switch the theme to twentyfourteen:

http://awesomescreenshot.com/0783uy3ied

[ZeshanMember]

Hi Malcolm,

Thank you for writing in!

Please create folders woocommerce/single-product/ in your child theme’s main directory and then copy the file wp-content/themes/x/woocommerce/single-product/rating.php in the previous created directory (/woocommerce/single-product/) see: http://prntscr.com/578xqv.

After that, open the copied “rating.php” file in a text editor and replace entire code with following:

<?php

// =============================================================================
// WOOCOMMERCE/SINGLE-PRODUCT/RATING.PHP
// -----------------------------------------------------------------------------
// @version 2.1.0
// =============================================================================

if ( ! defined( 'ABSPATH' ) ) exit; // Exit if accessed directly

GLOBAL $product;

$rating           = $product->get_rating_html();

woocommerce_show_product_sale_flash();
if ( ! empty( $rating ) ) {
  echo '<div class="star-rating-container aggregate ">' . $rating . '</div>';
}
echo '</a>';

?>

That’s it.

Hope this helps. 🙂

Thank you.

[Malcolm GParticipant]

Hi, thanks for this – so, to clarify – showing the average rating on the product page is not standard any longer with the theme?

thanks

[Paul RModerator]

Hi Malcolm,

Yes, it is longer there by default.
However this concern has been forwarded already to our development team.

Thanks

[thecashbagParticipant]

I give my vote for having ratings show up by default 🙂

[CousettMember]

This is something we can add to our list of feature requests. This way it can be taken into consideration for future development. Thanks!

[Malcolm GParticipant]

ok, thanks – yes, it would be logical to show it – if you have a review tab it makes sense to have the average review show up on the product page especially as this was previously a feature I believe?

thanks

[ChristianModerator]

Thanks for your feedback Malcolm. We’ll take note of this as feature request so we might add it in a future release.

[surfershotParticipant]

My vote also goes to making the star rating show by default. I was just transferred by Support to this topic because I was asking the same question.

[ChristianModerator]

Thanks for your feedback. We have listed this in our feature request list. Please stay tuned for updates.

[Author]

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